Super Arbor
United States
Reviews (3)
I would stay away from using this software; their business model is like a trap, and without giving you any result, it just keeps asking you to upgrade for no reason. I feel like playing with those machines in Las Vegas and never getting anything after putting a lot of money. I don't know how Shopify allows this to be here.
I don't recommend them at all. We spent almost two weeks to go live, and after that, we saw they had a bunch of issues with their backend. They were contacting us before to buy it after we purchased it and try to the real work it is not reliable. Also, try to contact their support; they keep saying it is a backend issue and are waiting for engineering to take a look; really???
Developer reply ·
Thank you for sharing your feedback. We understand your frustration and deeply regret the technical issue that affected your progress. We strive to provide reliable solutions and smooth experiences for our customers, and we're truly sorry that we fell short this time. The issue you encountered with assigning a large number of products to your Product Template was unexpected, and our engineering team worked diligently to resolve it as quickly as possible. I am pleased to share that the fix has now been deployed, and everything should be functioning smoothly again. Additionally, we identified a workaround that may be helpful for future use by utilizing Shopify Admin to make these assignments in bulk. We sincerely appreciate you bringing this to our attention, as it helps us improve our platform for all of our users. If there's anything more we can do to assist you or you just generally wanna chat, please don't hesitate to reach out directly. You can contact me anytime at steve@replo.app
The Matrixfy team is great and responsive!
Developer reply ·
Thank you, kindly, for appreciating our efforts to help you. 🙏 Maris Founder & CEO
