The3BlackCats Embroidery and Custom Gifts
United States
Reviews (3)
I create and sell digital machine embroidery designs and cut files, so I need a good download app. I switched to Sky Pilot, on the recommendation of a friend who also uses SP on her site, after my website 'exploded' (in a bad way) while using another company's app. Not only was I able to fix the download issues on my site, but I was able to load over 2000 previous purchases back into my customer's accounts! the UI is super simple to navigate, and tech support is amazing! I should have started off with Sky Pilot 3 years ago, I could have saved myself a ton of hassle over this past weekend. If you sell ANY sort of digital files, you NEED Sky Pilot.
Developer reply ·
What a nice review! So great to hear you love our app, and it does exactly what you were looking for. It makes us happy that our app brings value for you and your business, and your kind words motivate us to keep giving our best. 😍 Thanks so much for trusting us and for spreading the word!
so far seems like a better fit for my dotcom than the previous download app I was using. tech service was great while I was setting up, however, I'm still waiting on a reply for my latest issue. one thing I wish this app had was the ability to see a list of products, and a list of uploaded files at the same time. I had over 100 products that I had to keep switching from the upload wizard to the product page and back. As well, I had most settings that stayed the way I wanted for every listing, but another setting (the 72 hour download window), I had to keep changing to zero for every file. beyond these issues, I like the ability to upgrade in the future, the price is decent, and the app has the functions I wanted to integrate for my customers.
Just added to my store. as a digital file designer, I've seen so much theft of other designer's work, passed off as the thief's own. Glad that won't be happening in my store!