Houten Onderwijsmateriaal
Belgium
Reviews (7)
De app is een verbetering om over te schakelen tussen een afhaalpunt en een thuislevering terwijl klanten dit niet hebben aangegeven. In principe zou het platform ervoor al gebruiksvriendelijker moeten zijn zodat klanten het niet kunnen vergeten om een afhaalpunt aan te duiden terwijl ze dit hebben doorgegeven. Nadeel: het laden van de app en bijhorende zendingen duurt soms zeer lang.
We try out the app. Omar is really helpful and helps you set up and speed up the link. We hope that the integration between Shopify and Etsy goes well and that this can increase our sales! Very promising indeed!
Good app. We had a problem because some addresses could not be found. Customer service helped us a lot with this. Also, only 15 articles could be processed automatically. This has been adjusted to 25. So they also carry out tailor-made requests. Thank you!
Dear, We are having a problem downloading the files on the order status page. Previously, customers could download these from their order status page. They were shown an orange download button. We've upgraded to Shopify's new order status page, and it appears this button is no longer there. Can you please have this added back? Thanks in advance!
Steeds snelle en vriendelijke klantenservice! Altijd goede hulpè
Developer reply ·
Bedankt voor de vriendelijke woorden! We zijn zo blij om te horen dat u een snelle en vriendelijke service heeft gehad. We zijn er altijd om u te helpen wanneer u ons nodig heeft! - Kevin & Rivo Team
Very good alternative to Shopify's current POS system. Customer service is also excellent. In case of problems or ambiguities, a solution is sought the same day. They also support you with remote assistance by taking over your computer. Recommended!
I used this app to sell a lot of products on BOL. I've encountered several problems in the beginning to set up this app. Carlos helped me every step of the way. He made sure everything worked and followed it up very quickly too!! Very good support!!
Developer reply ·
Thank you for your kind words! We’re glad Carlos could support you and make sure everything worked smoothly. Since 2022, we’ve introduced a guided step-by-step setup wizard and improved the overall experience to make getting started even easier. Thanks for selling on Bol with Koongo!