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CaseBuddy Australia

Australia

Reviews (6)

★★★★★
Shopify

Had an issue with loading speed, support helped fixing it within 24h. very happy with this app.

on Avada AI SEO Image Optimizer · 11 days using the app
★★★★★
Shopify

Absolutely great app. We've been one of the first to have it installed and it's been a fantastic addition to our shop. You should install Wizybot today and take advantage of this great product.

Developer reply ·

Thanks so much for your review! We are excited to keep working with you. Remember that we are always available for any help you need.

on Wizybot AI CRM & Chatbot · About 1 month using the app
★★★★★
Shopify

Had this running for over a year, I believe it did nothing. Uninstalled recently, nothing changed. Most themes have all the necessary stuff. Waste of money.

Developer reply ·

Hey CaseBuddy Australia Team, I'm sorry to hear that you didn't see the results you were hoping for after a year of using AI Speed – that's definitely not the experience we want for you. We know every penny counts in business, and we want to make sure you get real value from everything we've worked so hard to build. I looked back through our records to try and dig a bit deeper but didn't see any support tickets or requests from anyone at CaseBuddy over the past year. How about we set you up with a free white glove installation? Our tech team can personally tailor AI Speed to your store’s setup, ensuring everything's optimized for the best performance possible. We're also happy to show you the behind-the-scenes – what changes our app has been making and how it’s been working for your site. Give us a shout at support@aispeed.zendesk.com, and we’ll get this sorted for you ASAP. Looking forward to turning this around and speeding up your store! Warm Regards, Anthony from the AI Speed Team

on AI Speed: Site Speed Optimizer · 7 months using the app
★★★★★
Shopify

Does not uninstall, code is still on website. No instructions. Should not be allowed in app store. Stay away.

Developer reply ·

Hi there, Thank you for bringing this to our attention. We are sorry for any confusion on installing Route. We can definitely see how frustrating that could be. We would be happy to guide you on this matter. If you reach out to our Onboarding team, they would be happy to help you! https://help.route.com/hc/en-us/requests/new?ticket_form_id=360001446393 I also see we tried reaching out on 1/4/22 and you can reply to that email as well. Thank you so much for your patience and we look forward to hearing from you! Thanks, Bianca, customer service

on Route ‑ Protection & Tracking · 4 minutes using the app
★★★★★
Shopify

Yes, it's awesome. Does what it says. Only typing this to get to 150 char length and make this message go away.

on Show Recent Orders | Urgenzy · 3 months using the app
★★★★★
Shopify

Looks ok, unfortunately uninstall does not remove all code. Needs to be fixed. Other than that good. Hi there, in the apps panel at the very top you have clear instructions with an Uninstall button which removes all of the code. Best regards, Ninety9 team!

on Loadify Preloader & Page Speed · 3 minutes using the app