BuildYourCastle
Czechia
Reviews (3)
The app works well, but the subscription billing does not. If you downgrade your subscription level, it takes effect immediately, even if you have paid for the whole month
Developer reply ·
Hi there, Thank you for your review. I understand and respect your concern. In Shopify, when you cancel a subscription, it immediately takes effect and cancels the subscription due to the billing cycle. Unfortunately, we don't have control over this. However, I understand your concern, and we are now manually providing you with the remaining subscription limit that you paid for. I hope you understand. Thank you!
The app is great, assistant Emily really helped me.
Developer reply ·
We sincerely appreciate you taking the time to share your experience about service with the community and us. Please get in touch if you need support any time!
Its not bad but little bit expensive for nothing.. I need lower budget for my shop
