The Audio Factory - USA
Canada
Reviews (4)
We cannot speak highly enough about the SureBright team! We installed the app on our store on a Thursday, reached out to the team with the necessary collab code information and we were up and running (with Klaviyo flow!) in under a week. In addition to being efficient in the onboarding process, the team at SureBright are genuinely good people. We love the partnership with them and are quite thrilled to be working with them! Our customers will see the value that SureBright provides on their open box electronics - this partnership is the definition of a win-win.
Sean, Lucie and team were amazing! I had difficulties getting the desired label up on our products and they went in and corrected for us so we got the solution we were looking for. Overall, the app is easy to use and the team is extremely helpful.
Developer reply ·
Dear The Audio Factory - USA, Thank you for your wonderful feedback! 🎉 We're thrilled to hear that you experienced great service and communication. Your satisfaction is incredibly important to us, and we’re always here to support you. If you have any questions or need assistance, please don’t hesitate to reach out via live chat or email us at support-sbc-ta@bsscommerce.com.
After some initial set backs and poking around we finally figured out how to get up and running and finally have given our customers a way to reliably compare product specs. We apologize for any inconvenience you've encountered. We've provided fast solutions to assist you in getting started with our app and are eager to hear your thoughts. Your feedback is important, and we're committed to improving your experience. If you need further assistance, please reach out, and we'll support you promptly. Thank you
Good customer service. If you can't figure something out, they will do it for you. Has everything you need from importing reviews, sharing to Google, and a Q/A section.
