Battery Wholesale
United States
Reviews (3)
Fraudulent company. They'll take your money and then stop responding altogether. We had very little traffic attributable to Awin and no conversions over the course of several months. We tried to reach out to the Client Services team to get assistance, and they simply didn't respond. They charge exorbitant "start up fees" so that you can trade one email with a technical team who provides no guidance, because all you have to do install the Shopify app. I suspect they make most of their revenue signing up customers and then hoping they forget that the app is installed.
Developer reply ·
Hello Battery Wholesale, We're sorry to hear you didn't enjoy your experience with Awin and our Shopify app. Our goal is to always provide best-in-class solutions and support, along with competitive pricing. Should you still wish to optimize your affiliate marketing activity via Awin, we recommend visiting our Advertiser Success Center for various guidance on technical integrations, navigating the platform, partnership opportunities, and more: https://advertiser-success.awin.com/. Additionally, our team is happy to further assist and you can reach them via email at US-AdvertiserSupport@Awin.com. It sounds like you may have not been successful in receiving a response from our team but please note sometimes our emails go to spam folders; if you don't receive a response from us we recommend checking there. Sincerely, The Awin team
This app is an incredible time saver - essentially automates most of our bookkeeping by keeping things in sync with Wave, our accounting platform. Customer Support has been prompt at responding to us whenever we have a question or feature request. It's the way to go!
Easy to use and a great product. Thanks