Nateen Canada
Canada
Reviews (4)
The app is terrible, it has potential but nothing works properly. The app doesnt provide a quote it will just charge you the shipping rate so you have no way for comparing rate with other couriers or apps you might have installed. Or in other words you dont know the fulfilling rate until you fulfill the order once you do that you get the rate plus the label. You cannot archive or hide orders you dont want to fulfill through the app, its hard to keep track Not sure how billing works Installing the app was very difficult as i received several server errors I installed the app and removed it the same day
Great app, worked with bolt for few years and the synchronization of orders worked great between shopify and their platform
App does not work well in Canada here are the issues that i have found so far 1. App does not work well with automatic discounts sometimes they get transfer to QB sometimes not 2. Taxes is a mess, sometimes works and sometimes it doesn't. If you have different taxes lets say your product only charges GST but for Shipping you need to charge the whole HST or QST the app does not recognize this. 3. Taxes again, if your order has different types of taxes for different products, one is only charged GST other only HST, etc etc. Does not work either the app send to QB whichever rate they want. 4. Shipping taxes and discounts work sometimes. 5. It took me several months to notice this and i had to go one by one on my transactions in QB fixing the taxes that this app decided to put on each transaction (it was a mess) 6. Reached out to them for support and they only said that they are AWARE of some issues with Canadian Taxes, that was several months ago and at least as of today June 2, 2021 the issue has not been resolved. If your store is very simple with no discounts, promotions, automatic discounts, Taxes, then this app might work... but might only. Hope this helps to future customers
The app works great and customer service is super fast. They are always available when I have an issue and they solve it in no time! The app is awesome and makes it very easy to manage subscriptions. There are a few features missing here and there but I love that they are making updates to the app all the time and new features are available all the time so I'm sure they will be come up pretty soon