Gourmet ChinChin
United States
Reviews (4)
unintalled after 5 mins because could not figure out how to use only the gift message and not the gift wrap. after i uninstalled, the gift wrap code was still on my site and the gift wrap product still on my product page. no customer service to help with this. only email with no reply. currently working with shopify to remove this prodcut from my page before someone orders it. created 5 hours of work for me just to get it off my site after installing for just 5 mins.
Really excellent 24/7 fast customer service. Could not ask for more. Worth the money.
Developer reply ·
Glad that we are able to meet your requirements. Ratings like yours motivate us to work hard and continuously improve!
Was having a few issues with receiving review notifications and imports. Was assisted by an AI bot initially but then a live person, Felix, jumped in quickly and worked to resolve all my issues. He even took initiative to help change the color of my stars and adjusted the reviews on my homepage to make them more seamless with my theme. He spent almost an hour with me. If this is the service I get with the free version, I can't wait to see what the service will be like with the paid version. Excellent!!
insatlled. created a popup that collected email addresses but not provide the promised coupon code I created in the app. Instead it would just be thinking and never provide the code to the user. I unintalled it
