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United States

Reviews (8)

★★★★★
Shopify

on Judge.me Product Reviews App · Almost 3 years using the app
★★★★★
Shopify

It works really well at first, but with time, the speed starts dropping until it is tweaked again. Then it works for a short while and then again starts dropping. The customer service is bad: they may or may not respond. Sometimes there is no response for months. After checking other reviews I see that it's a common issue. It seems like the developers don't care for their app anymore. I'm going to discontinue their service. Hi, we rebuilt this app and launched the new version in May. Our support team has been restructured as well for prompt response. Now you can reach our support from the app itself. Please give this app another try and you'll be pleasently surprised.

on Rocket Page Speed Optimizer · Over 2 years using the app
★★★★★
Shopify

A very helpful app that can seriously improve your SEO: upping the speed, giving you advice on how to improve your product descriptions or blog posts, resizing images, etc. The customer support is very helpful too (thanks, Liz!) I've been using this app for over a year now, and I'm really glad I discovered it!

on Avada AI SEO Image Optimizer · Over 1 year using the app
★★★★★
Shopify

Using this app for some time now and I'm in love with the customer service. It's really exceptional. "PayWhirl" is a small team and they are working around the clock to accommodate customers' needs. Asked them to make some custom changes, and they did it very quickly, answered all the questions, and made sure that I'm happy with how everything works. It's a very responsive team, so even IF you may experience some issues you can rest assured that you won't be left on your own.

on PayWhirl Subscriptions · Over 1 year using the app
★★★★★
Shopify

Great app. Before I installed it, I regularly missed sales due to misspelled searches. With this app, it's a non-issue. Also, I love how it suggests products once you simply hit the search bar. I wish there was a bit more transparency on some stats, but I was promised that my feedback will be addressed. Also, I want to mention outstanding customer service. Mario, the representative that was working with me, was nothing but responsive, helpful, courteous, and patient – working with me around my schedule. Thank you Mario! You sold it:)

on DOOFINDER ‑ Search & Discovery · 29 days using the app
★★★★★
Shopify

It's a great app: simple, easy to install, works flawlessly, helps conversions. The support team is very responsive and professional. They went out of their way to figure out why I was having an issue and helped me to resolve it. Great app and great service.

on Dcart ‑ Discount in Cart · About 1 month using the app
★★★★★
Shopify

I'm using this app for 3 years already and couldn't be happier with it. It does exactly what I need – creates bundles, and I never experienced any issues with it. I once wrote to customer support (by mistake:) and got a response within 10 minutes. I want to thank the maker/s of the app. Great job!

on Bundles.app ‑ Inventory Sync · About 3 years using the app
★★★★★
Shopify

I use the Free plan and it works for me pretty well, considering that it's free. No complaints. Thanks!

Developer reply ·

Thanks for the feedback! We have lots of tutorials at privy.com/tutorials and offer live training to new users on a weekly basis. Check it out here! https://www.privy.com/training

on Privy ‑ Email, SMS & Pop Ups · 11 months using the app