Isabella Oliver UK

At Baukjen, we've seen a remarkable transformation in our preloved program thanks to the Tern Trade-in App. It's made trading-in preloved items so much easier for our customers, leading to a surge in participation – matching three months' worth of trade-ins in just three weeks! Our customer service team loves the app's visibility and user-friendliness, making management much more efficient. We've truly enjoyed working with the team at Tern and would highly recommend them for any business wanting to boost their circularity efforts.

I am using this app across site on product and category pages to display messaging about product features and to make discounts and sizing info more obvious to customers. The app is easy to use and flexible, I've been able to add multiple campaigns with detailed inclusion/exclusion conditions. My site has a very complicated theme with lots of old code and customisations that conflict with apps but the support team - Jennie P and Dinh Trong Linh - have been absolutely fantastic in getting all issues resolved. Super fast response time, really helpful and friendly responses. The guys have gone above and beyond to help me. I highly recommend the app.

This is such a great app! Free and super easy to set up, test, and publish on the site. Many thanks!