4Endurance Slovenija
Slovenia
Reviews (3)
Thank you so much for your 5-star rating! 🌟 We truly appreciate your support and are thrilled to hear you had a great experience. If there’s anything else we can assist you with, feel free to reach out anytime. 😊✨
It worked well for about two weeks. After that, something broke and all of the items in the special offer, you could add to your cart for free. after escalating it to their support, they started working on it - next morning they said its fixed, after I checked it was not fixed. I escalated it again, AGAIN after 1 day, they said now its fixed, only to find out today its not fixed. they are not even checking after their fixes. yes. their support is friendly, and quick to reply, but this situation is making me move away
Developer reply ·
Hi Admin, I'm truly sorry for the unhappy experience you have encountered with our app. Our team has already resolved that and checked all other product pages and they are working properly now. If you need any further assistance, feel free to let us know and we would be more than willing to support you!
We've had some initial trouble when setting up, but support has really been responsive - great job. At the time, we are seeing a 0.5-2% conversion on the upsell module. Looking forward to the coming weeks.
Developer reply ·
Thank you so much for your support. Your words really mean a lot to us, these words really inspire us to keep moving forward. We shall strive to make our apps even better for your better experience Thank you. If in need of help please contact us via the in-app chat or at suppor@helixo.co, We are always happy to help. -Sarah, Customer Service Executive
