Techmanistan

Zoko has turned out to be a savior for us. We have been receiving tons of messages on WhatsApp and we were looking for a reliable service that is deeply integrated with Shopify, handle chats and give us option to have multiple agents login and respond to queries with the option to automate responses. Zoko has it all. The team is very cooperative and creating flows for us where ever needed. Our customer experience has improved after we implemented Zoko and we look forward to working with them on a long term basis.

Robocall feature of Branded SMS has done wonders to automate our order verification process and has considerably reduced our RTOs and saved a lot of time of our customer support team. Their team is very supportive and responds to any queries in a very quick fashion. Thank you for the great feedback! We're glad the robocall feature is streamlining your process and reducing RTOs. Always here to support you!