← Merchants

Karaki Origins

India

Reviews (2)

★★★★★
Shopify

Good app. This is a real problem when we need to update the customer address when they have selected incorrect address and then we get RTO. Cost saving and time saving App. Good and prompt support provided by Paresh from the team to help us understand all the features and helping us with easy as well as appropriate setup best suiting our website needs.

Developer reply ·

Thank you for the review! RTO caused by an incorrect shipping address is one of the most expensive problems a store deals with, and it's largely avoidable. Letting customers correct their own address before the order ships saves the failed delivery, the return leg, and the support conversation that follows. Walking merchants through setup personally is something we plan to keep doing as we grow. Thrilled to support your store and be part of your growth!

on Editly: Order Editing · 7 minutes using the app
★★★★★
Shopify

Fantastic support from the Joy Loyalty & Subscription team! Hana helped me configure and set up the app on my store - even on a Sunday. She was extremely polite, made every change only after confirming with me, and ensured everything worked perfectly. She also suggested a few helpful apps for my store, which I really appreciated. Hana, you are truly a gem and a real asset to your team. Thank you for going above and beyond to exceed customer expectations!

on Joy Loyalty Program Rewards · About 3 hours using the app