Luxworth
United Kingdom
Reviews (5)
I genuinely wanted to like this app, but the experience so far has been incredibly frustrating. The free tier is practically useless for any actual merchant. You get a tiny handful of credits - nowhere near enough to test if the resizing algorithms actually work properly across a real product catalogue. I managed to do a few photos before immediately hitting the paywall, and now my store looks worse because only half of a single collection is resized. How are we supposed to know the paid version is actually worth the money if we can't properly trial it? It feels like you are forced to buy it blind. Unless you only have a handful of products, do not bother downloading this on the free plan - it is just a waste of time. I would need to see it actually handle a proper batch of images on my store before I would ever consider a paid subscription. Right now, it is a one-star experience.
Developer reply ·
Hi Luxworth, We understand the frustration and would like to clarify for anyone reading: * The free plan includes 100 image credits, intended to test resizing on a portion of images * In this case, all resize-related processing had already been completed using the available free credits * The partial result occurred later when running a new “Edit File Name” task, which was interrupted due to the credit limit, so only part of that task was completed Because of this, it may appear that only part of the collection was updated (such as file names), rather than a complete change across all items. We also provide a preview option to review expected results before applying changes. If needed, changes can also be reverted from the task list. As image processing involves real compute and AI costs, the free credits are provided in limited amounts for trial purposes. We appreciate your understanding. If you need help finishing the remaining tasks or setting things up more efficiently, feel free to reach out — we’re here to assist. Best regards, Sam VF Image Resizer+ Team
Poor experience, very difficult to achieve anything it seems without paying. Maybe the app could be really good with a paid tier but otherwise I'm not sure.
Poor experience, wouldn't recommend.
Developer reply ·
We’re sorry to hear your experience hasn’t been great so far. We understand from our conversation that some of the features you were looking for are part of the Awesome plan. We’ve reached out privately to offer help with setup and customization to make sure everything works the way you expect. If there’s anything else you’d like assistance with, our team will be happy to help.
Poor experience, wouldn't recommend.
Developer reply ·
We're really sorry to hear your experience didn't meet expectations. We'd love the chance to understand what went wrong and help resolve it. Please reach out to us directly at hello@pixc.com
