Whispering Willow

Initially, Canal was a great app; however, that didn't last. Their site claims "When a proposal is accepted, it’s smooth sailing....You’ll fulfill and ship on behalf of your Retailer, and get paid out via Stripe on a weekly basis. More brand awareness and money in the bank – it’s that easy." Unfortunately, we stopped getting paid for orders shipped. We're a small brand, but we we were working with some well known sites. We tried reaching out to them directly with no luck. Canal customer service kept telling us they were working on it. We got paid for a few orders, but not all. And it has been months. We removed our products from the associated sites and will now be removing the app. Update: Canal eventually did pay us for the outstanding orders.

We've been using Judge.me in our store for several years and a recent site change caused our reviews not to display properly. Since our customers rely on those reviews for purchasing decisions, we were anxious to have them displaying again. Judge.me's support was quick to respond to our request for help and in less than 6 hours they were able to adjust the code and our site was fully functional again. We so appreciate the quick and courteous assistance!

I will say that the app is not the most intuitive that I've used. That said, the support is amazing and helped me through every step. I was able to get our ShareASale fTP feed up & running very quickly and am finalizing our Etsy integration now. They respond quickly to emails & chats - very impressed overall!