Keipach
South Africa
Reviews (2)
I had only just installed the app when Amrutha from their support reached out to ask if I needed help getting started. She helped optimise the app and even offered to assist me with customising the colour and position to match my store. Very helpful and friendly!
Developer reply ·
Thank you for sharing your experience! We’re so glad Amrutha reached out right after installation and helped you get started smoothly. It’s wonderful to hear she optimized the app and even assisted with customizing the colour and position to match your store. We’re proud to have such helpful and friendly support on our team, and your feedback means a lot! In case of further queries, please contact us at support@helixo.co or via our in-app chat. We are always happy to help you. - Helixo Support Team
I've been using the app for most of this year and it is always reliable, easy to use and brings "Joy" to my customers. Today I experienced a technical issue for the first time (self-inflicted) and I received help immediately when using the live chat feature. Abby from Avada assessed the situation and within moments both resolved the issue and showed me how she resolved it so that I can do it if I run into the same issue again in future. Very impressed with the app and the amazing support!
