KACTUS
United States
Reviews (2)
Great app and even better support. We were tuning our homepage speed and noticed the quote app loaded on every page, even for visitors with an empty quote list. I reached out to the Omega team with the details, and within a day Joyce and the dev team shipped a change so the app only loads on the homepage when there is something in the quote list. I tested it on our live store: the quote button, the quote list and the request flow all work exactly as before, and our homepage now skips about 111 KB on every first visit. Fast, clear and helpful replies from Joyce, Ben and Margaret. Highly recommended for any B2B store that needs quote requests. Bunlong - KACTUS
Developer reply ·
Thank you, Bunlong, for sharing this detailed review! We’re delighted the 111 KB homepage saving worked smoothly without affecting your quote flow, and we’ll pass your kind words to Joyce, Ben, Margaret, and the dev team. If you ever need a hand, we’re here to help.
Works well and they are helpful!
Developer reply ·
Thank you for sharing your feedback with us. We apologize for any inconvenience you may have experienced with our customer support. We strive to provide timely and comprehensive assistance to all our clients, but due to the high volume of inquiries we receive, response times may vary. From the chat log, we can see that our developers were able to fulfill your request to display product metafields on the search result page. We appreciate your patience and understanding as we work to improve our support processes.