Shalsaz
Pakistan
Reviews (2)
It is one of the best apps on the Shopify App Store. Before installing it, I tried many other apps, but none of them met all my requirements except this one. It does not require manual syncing with your store. This app is a very helpful sales assistant that solves customer queries efficiently. Besides that, the Dori team has excellent coordination with users. They contacted me first. You can directly contact them through WhatsApp to fix any issues quickly.
Developer reply ·
Thank you for this amazing review — and for giving Dori a chance after trying so many other options! 🙏 We know how frustrating it can be to shop around and not find the right fit, so hearing that we checked all the boxes is incredibly rewarding. The automatic sync is something we're really proud of — no merchant should have to babysit their data. And yes, we're always reachable on WhatsApp whenever something needs a quick fix. That's exactly how we think support should work. Thanks for recommending us so warmly — we're here whenever you need us! 😊
In free, Catalog search tool is not working therefore AI is not giving satisfactory answers
Developer reply ·
Hello, Thank you for your patience, and for being a valued user of our platform. After investigating the issue you reported, we identified the root cause: a recent technical change on Shopify's end caused our Shopify AI action to stop functioning correctly. We have since updated our integration to align with this change, and the feature is now fully operational. To get everything working again on your end, we kindly ask you to take the following step: 1. Remove the existing Shopify AI action from your chatbot. 2. Set it up again from scratch. Once reconnected, everything should work as expected. If you run into any difficulties during the process or have further questions, please don't hesitate to reach out — we're happy to help. Thank you again for your understanding and continued support.
