Jonny Sprockets Bike Shop
Australia
Reviews (4)
Might be too smart for its own good. Could not get it to stop what it was doing and do it how I wanted it done.
Developer reply ·
Thanks for the feedback — and sorry for the frustration. We noticed the app was used briefly, and the conversation was with our automated assistant, even though live support was available at the time. We’d have been happy to jump in immediately and guide the setup. The request here was for a full product resync. Because resyncing is a resource-intensive process, our team handles it to ensure it’s done correctly and efficiently. We’ve reached out directly to help and make sure everything works exactly as you expect. — Adi, Founder @ Intelis
I find the app frustrating and buggy. I also have to have two versions, one for shopify sync to xero and another for ebay to xero. Both work differently, both say they do both, but don't. Support is pretty average and I couldn't get actual help when I asked. Anyway, not impressed with spending a monthly fee for something that only just works. A year later, the app is busted again. $30 a month for something to send a tiny bit of data between two apps. And they manage to snuff it. I'll be finding another solution.
Developer reply ·
Dear Customer, We sincerely apologise for the experience that you faced. This is not the ideal experience our customers would receive. We would certainly get things corrected for you in the next few days itself. Our team will work with you for both the Shopify as well as eBay connections. Please allow us to revisit your support query and a senior member of our team will get back to you. Again apologies for the inconvenience caused. Thanks, Parex Team
The templates kinda suck. Have been no new ones for ages. Looks bland, doesn't match my stores theme. The builder is not good. No replies for support. Increase in prices. One star buds.
Developer reply ·
Hey Jonny - I sent you a few emails yesterday with some ideas that we could help with. I know we have a bit of a time difference but let me know if you didn’t see them, or you can email me directly at brian@seguno.com. Hope to hear back!
Doesn't work. For a huge company like Zip to fail so hard at this is mind blowing. Hello! We have recently updated our on-site messaging app. Please try to install it again.
