Plant Party

Burque has been a lifesaver when I need a delivery made in a pinch. Vince is very helpful for onboarding and integration and Wasa is really helpful in customer service. I appreciate the ongoing improvements and care behind the team at Burque.

Customer service makes navigating this app SMOOTH sailing. Best to meet on Zoom and spend a little time on your issue and they will share screen and show you exactly how to get from point A to B and then again from point B-D :). Thank you for todays help! Some improvements to consider: The Calendar and the charge at Checkout aren't cohesive...for example the same customer in one zip code can select a time that isn't offered to them...it shouldn't show a specific time to the zip code if the zip code doesn't offer it at checkout. There are a few more little things like this I'd like to submit for review...but overall, it does get the job done.

I had an issue that I couldn't get to, for two weeks, but once I finally had some time to sit down with Appointo, the team was able to pin-point where the issue was in the set-up times and fix it. Because I was unable to use the app for those two weeks, they approved my request to prorate the weeks I wasn't able to use their service. Very helpful and respectful to small business' frustration and lack of time. Would recommend this service... Thank you!