Jasmine and Will
Australia
Reviews (2)
Support team are always prompt and helpful to identify a solution when experiencing ways to adjust the returns process for us.
I found it difficult to cancel this app and get in touch with customer support but after I complained with a 1 star rating they were attentive and helpful so upgrading from 1 to 3 stars.
Developer reply ·
Updated December 27, 2021 Hi Jasmine and Will, I have sent another follow-up email to the ticket IDs: #113682 and #113686 but still haven't received your response yet. Could you help me check it and let me know your thought? ****** Updated December 24, 2021 Hi Jasmine and Will, It's a pity that I haven't received your response. I have tried to contact you via 2 emails with ticket IDs: #113682 and #113686. Could you help me check your mailbox and let me know your thought? I look forward to your response! ****** Hi Jasmine and Will, I'm really sorry for this unhappy experience! I have sent you an email regarding the information of canceling the app's subscription with the ticket ID: #113682. Could you help me check it and let me know your thought?
