LightStrips Anonymous

My Listing descriptions on Shopify are all of a sudden overwriting the Goods Description I put in Royal Mail settings. I find it astonishing how the people at Royal Mail, really understand their customers needs. They're so intuitive that they never asked. They're born understanding how customers that spend £60,000 a year with them use their products, having never used it that way themselves. They know that it makes total sense to compact detailed descriptions, with size charts, specs, compatibility, often exceeding 4000 characters down to the very first 40 characters for a Customs Goods Description, and that this wont delay customs at all, or add an hour extra onto a day to correct them all individually. I love how they disabled the ability to override these descriptions to something of my own choosing, it's so customer focused. So much love for Royal Mail. Every single staff member treats us with "kindness' and "consideration" whilst doing precisely what they want irrespective of the outcome. They even reply to feedback lovingly and always fully understand our needs, whilst never offering a silly reason or excuse.

Astonishingly good app. My only gripe, is it occasionally reformats HTML descriptions when doing find and replace. But much, much less than others, and it never actually affects the code. And I wish I could do find and replace to language localisations in descriptions. It would be amazing to update all HTML links and image links in 1 go and not have to get it retranslated (which ALWAYS causes problems). If you could do that, you would save a humungous amount of anxiety from using the poor translation apps.

I appreciate their candid and thorough response to any issues I had.

HTML descriptions are tore out. Leaving important images and diagrams out, which leads to confusion, miss orders and then unreasonable negative feedback.

for the love of god, give us a tick box to stop unit conversions for measurements and actively stop translating things that have the appropriate tag no translation tags. EVERYTIME I trigger translate I'm riddled with Anxiety, that its going to mess things up AGAIN. It's so inconsistent, I never know if its going to be a 5 minute job, or 3 day job. Of all the things that Shopify change, why is this so neglected? It triples our audience when it works.

Great app, highly customisable and well laid out, and great for business just getting started.