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Topseat Chic Boutique - Exquisite Fine Jewelry + E-commerce Gems 🛍

United States

Reviews (3)

★★★★★
Shopify

ABSOLUTELY 0000 ZERO STARS !! PATHETIC AND PITIFUL EXCUSE FOR A DROPSHIPPING COMPANY ! ALL THE REVIEWS HERE ARE FRAUDULENT ! PEOPLE WERE OFFERED INCENTIVES TO LEAVE 5 STAR REVIEWS !!......I KNOW, BECAUSE THEY APPROACHED ME WITH BRIBES SEVERAL TIMES !! EPROLO is a parasitic, disgraceful fraud that exists solely to bankrupt your store. Their pathetic operations have an 80% out-of-stock rate; 8 out of 10 orders are an absolute catastrophe. Shipments are almost always lost in transit, covered up by broken, fraudulent tracking links. They intentionally ship inferior, mismatched garbage to your customers. When caught, their completely incompetent customer service imbeciles hide behind endless excuses. Pure garbage. Avoid ! AS OF RECENT EXPERIENCES, EPROLO HAS DESTROYED OUR BRAND REPUTATION, CAUSED CHARGEBACKS, GOT US KICKED OFF THE SHOP APP ON BOTH OF OUR SHOPIFY STORES,AND HASN'T EVEN ISSUED AN APOLOGY, CONCESSION, OR TAKEN ANY RESPONSIBILITY WHATSOEVER ! Here is what you can expect from EPROLO !; Jan. 10, 2025 out of stock on 2 items, a third item was inferior to the item imported onto our website, Jan. 21, 2025, Customer WAITS 29 DAYS FOR DELIVERY OF TWO ITEMS ! Feb 1,2025 Customer waits 19 days for delivery of 1 item, Dec.31, 2025 Order had to be refunded because these incompetent folks could not find the customer address although the customer claims she uses this address for all deliveries, all her life, March 23, 2026 Customer waits 15 days for delivery, May 20, 2026, order had to be refunded, shipping cost was an exorbitant price of $30 for a simple arm exerciser, June 7, 2026, Order had to be refunded when Eprolo tried to push a grotesque,inferior imitation of a giftable coffee mug totally unlike the item imported off their platform onto the customer, June 12,2026 Customer receives a Shirt in a different color than what was ordered on the website,causing an order delay resulting in a full 30 days before she received her item ! June 14,2026 Customer receives item far inferior to image imported from Eprolo, tracking link for this order was fraudulent & broken as always, and after rectified it shows item was delivered after 9 days when in reality it was 14 days from order date, another LIE and common problem here is broken tracking links 100% of the time, and those tracking links go to your customer who's depending on valid information ! (and holding your business and your reputation responsible), when the problem wasn't created by you to begin with, just like the horrendous 80% out of stock problem, and all of the orders that are constantly being lost in delivery are not problems created by you, the merchant, but you will certainly absorb all of those problems if dealing with these imbeciles here ! June 15,2026 Customer waits 16 days for delivery on 1 item, June 17, on customer order was told there is only a 50% chance of delivery due to the fact the customer received his mail in a post office box which is certainly common in the USA, had to make arrangements and pay twice as much for shipping in order to save this order, June22, 2026, customer was not delivered until July 25th, 2026, one whole month and 3 days later, and received inferior product after being told it was out of stock and then Eprolo sourced it from another location, the items arrived looking like they came from a garage sale without any tags or sizing or anything ! July 3,2026 Customer waits 18 days for delivery, July 9, 2026 Customer waits 15 days for delivery, July 17,2026 Customer waits 15 Days for delivery, July 21,2026 Customer waits 18 days for delivery, July 25,2026, out of stock on one ordered item, customer wanted to cancel the entire order, had to offer discount on future purchase to save the order, customer waited 14 days on delivery, July 25, 2026 Customer waits 14 days for delivery, July 27,2026 Customer waits 16 days for delivery, Aug.8, 2026 Customer receives INFERIOR MERCHANDISE ONCE AGAIN, Aug.12,2026 Customer receives INFERIOR, DESPICABLE spin off item on a novelty mug that doesn't look anything like what was imported from Eprolo, Aug. 18,2026 one item in order is OUT OF STOCK, this customer waited 22 days for delivery on top of one item not being in stock in his order ! Aug 31, 2026 Order is Lost, was supposed to ship to Idaho, shows attempted delivery in the state of California after 22 days, STILL UNDELIVERED ! Sept.6, 2026, order was stopped due to damaged Goods being found, 18 days for delivery, Sept 21, 2026, Customer receives items 2x smaller than stated sizing, Dec 16, 2026 Customer receives an inferior item,not as pictured on Eprolo platform and another item in the order is out of stock, 19 days for delivery, Dec 16, 2026 one item out of stock after order and its contents was completely confirmed before payment with account representative RICK, THE COMPLETELY INCOMPETENT REP. ASSIGNED TO OUR ACCOUNT WITHOUT ANY INPUT FROM US ! This guy needs an assembly line job affixing toilet paper to spools or something he's capable of ! AND HE JUST LIES WHEN HE CAN'T EXPLAIN THINGS.. Feb 22, 2026, Customer waits 16 days for delivery, Feb 26, 2026, Customer waits 16 days for delivery, March 14, 2026 order canceled, 2 items OUT OF STOCK, March 25, 2026 Customer receives item 2x smaller than stated sizing, March 31,2026, One out of stock item in the order, customer forced to accept substitution, 15 days for delivery, included a bad tracking number,, April 24,2026 order has BAD TRACKING NUMBER, June 16, 2026 Customer waits 19 days for delivery, Jun 16, 2026(2nd order) Customer waits 20 days for delivery, June 16, 2026, ANOTHER BAD TRACKING NUMBER, June17, 2026 Order canceled after EPROLO wanted to charge EXORBITANT $35 shipping fees on two 12 oz. bottles of grass seed liquid !, June 22,2026 ORDER IS OUT OF STOCK, REFUNDED, June 22, 2026 (2nd order) customer receives inferior spinoff item looking nothing similar to what was imported from EPROLO platform, THIS ORDER ALSO CONTAINED BAD TRACKING NUMBER, June 23, 2026, order also contained another BAD TRACKING NUMBER, June 30, 2026 ANOTHER BAD TRACKING NUMBER, customer received substitution item because original was OUT OF STOCK, customer waited 19 days for her substitution to arrive ! July 6, 2026 ANOTHER INVALID TRACKING NUMBER, customer Waits 15 days for this order, July 12,2026 ANOTHER INVALID TRACKING NUMBER, customer receives substituted item as original she purchased was OUT OF STOCK, July 13, 2026 ANOTHER INVALID TRACKING NUMBER, these invalid tracking numbers are issued to both the customer and the owner so the customer is getting invalid information just about 100% of the time ! By the way, there is NO, NONE, ZILCH, 000 inventory tracking with this company whatsoever so any numbers that you see showing on hands on your product pages are all made up fraudulent lies and are completely false so you have nothing to base any inventory settings on as far as how you want to promote or Market your items because you have no idea what is really a valid in stock number...which obviously looking at above you're going to be out of stock around 80% of the time. I'm only going back so deep with these so there are far more orders that are problematic that are not showing here because I only have so many characters to use ! July 29,2026, ANOTHER INVALID TRACKING NUMBER, this sale was $120.48 and we lost it because of OUT OF STOCK ! (Like a small business can afford to lose a $120 order !! ), Aug. 7, 2026 ANOTHER INVALID TRACKING NUMBER, Aug.13, 2026 ANOTHER INVALID TRACKING NUMBER, Aug 23, 2026 ANOTHER INVALID TRACKING NUMBER, Customer waits 16 days for delivery, Aug. 24, 2026 ORDER IS COMPLETELY LOST RESULTING IN A CHARGEBACK FOR $102.00 where we had to additionally pay a $15 penalty because the chargeback was caused by EPROLO IGNORANCE ! This customer is going to receive her money back as well as her merchandise at this point !!! Sept..15 2026 THIS ORDER IS ALSO LOST ! THIS WILL RESULT IN ANOTHER CHARGEBACK FOR $85.00... it will certainly have us removed from the SHOP APP on our second store and possibly the Shopify platform entirely !... not to mention the damage to our reputation ! What you see here are all documented facts and we can provide screenshots or files to prove everything stated here !...so if you're reading this and you certainly should be, I think it's a pretty clear decision to RUN THE OTHER WAY OF THIS INCOMPETENT COMPANY !!!!

on EPROLO‑Dropshipping & Branding · About 2 years using the app
★★★★★
Shopify

ZERO STARS !!!! 00000 Shopify’s Shop app is a fraudulent, predatory trap designed to bleed small businesses dry under an underhanded system of pure exploitation. To even get a single impression flowing, they dishonestly extort an outrageous one-third of your total retail value just to participate in their ecosystem. Once you surrender your margins, you are left completely at their mercy because their blacklisted dashboard offers zero transparency—deliberately hiding metrics on impressions and clicks so they can manipulate your traffic in the shadows. They hold absolute, practically criminal discretion over your livelihood, turning your sales on or off at a whim while running a backhanded scheme that pushes direct competitors right onto your own product listings. The nightmare only worsens with their imbecilic, rigged handling of chargebacks, which operates on the verge of outright theft. Because the bank exclusively represents the customer making the claim, merchants stand a zero percent chance of winning from the start. Instead of letting you defend your livelihood, Shopify puts up a flimsy, automated, completely lame defense on your behalf. They maliciously refuse to provide a single text box or tool for you to type a response, submit proof, or explain what actually happened, leaving honest business owners totally voiceless while their hard-earned money is stolen. To cap off this toxic, deceptive ecosystem, the financial penalties are immediate and severe. Before any official decision is even reached by the bank, you are instantly hit with an additional administrative fee on top of losing the entire sale amount. Shopify operates extensively in the dark to pocket your revenue through hidden channels while denying you the basic analytical and dispute tools required for legal and financial accountability. This is a deeply corrupt, non-transparent operation, and every business on Trustpilot and BirdEye needs to be warned about these deceptive and fraudulent practices.

on Shop · Almost 3 years using the app
★★★★★
Shopify

This APP has been a very good experience so far. Shakil in customer service and several others have been very nice and understanding beginning from the install as I am on a third party theme and it was not an easy setup because of this. Customer service went even further to the point to help me colorize the negotiating form on my home pages as some of those options also were not available due to my theme restrictions. So far they have been very helpful in finding answers to anything that needed to be done to conform to the behavior of my theme and have basically made a situation that could have been unworkable actually work like a normal store using a Shopify theme would work in regards to compatibility. I know this has caused the girls in customer service some extra work and it is greatly appreciated, and I love the finished product ! I think the app is a wonderful idea to begin with and it would seem that it would serve its purpose in any type of store with the way everyone's finances are today, it can do nothing but good to make a person feel like they were able to control their pricing and feel like they made their own bargain ! Great job to the girls in customer service for their attention to detail and responsiveness ! Keep up the good work !

on PriceMate – Make An Offer · 14 days using the app