Material Warehouse
United States
Reviews (3)
I've been using Tiered Pricing for years; however, after changing themes, the discount pricing app broke. Rahul and the support team got it resolved immediately, so we didn't experience any loss of functionality or sales. Great support.
There was an issue with the tiered pricing showing when no rule was assigned. apparently if you "duplicate" a product in Shopify the metafields transfer over and the new duplicated product can unintentionally show tiered discount rates from the previously mapped metafields. Meaning a product will have discounted pricing that it shouldn't. The discount support worked quickly to fix the issue with the copied metafields and stopped the incorrect pricing from showing up.
Support is good. The team is thorough in troubleshooting issues. they provided a custom .css code snippet to help when my shopify theme was in conflicting with pagefly blog page.
Developer reply ·
Thank you for sharing your positive experience with our support team! We're delighted to hear that we were able to troubleshoot issues thoroughly and provide you with a custom CSS code snippet to resolve conflicts with your Shopify theme and PageFly blog page. Your satisfaction is our priority, and we're here to ensure you have a seamless experience. If you have any more questions or need further assistance, please don't hesitate to reach out. We're always here to help! Best regards, Max | PageFly Team
