Designs by MyUtopia Shout Out
United States
Reviews (2)
I've used this app for years then about 9 months ago I noticed that the shipping fee on the original order was no longer being cleared. I have contacted support several times, and they simply blamed shopify, refusing to fix the issue with their app. I can no longer use this app as my accounting numbers get all screwed up. I now simply create a duplicate order with a 100% discount for the corrections. This is a much simpler and free solution to my problem.
Developer reply ·
We’re sorry we weren’t able to help in the way you needed. Previously, when Edit Order cancelled an order, Shopify would show that as the order being zeroed out. When Shopify redesigned their order list, they now only zero out restocked items excluding shipping, even though the entire order has been cancelled. We’ve provided feedback to Shopify regarding this, but have no control over their design decisions. We're happy to hear that you were able to figure out something that works for you.
Great quality and unique products, responsive customer service, active moderators in the group making great communication. I love the fashion line of sublimated products, so soft and comfortable. Normally products take ~ 3 weeks to arrive on standard shipping, even in Christmas season, and the sliding price scale on express shipping is nice, we all know it doesn't cost double to ship 2 items. Note: During the COVID Quarantine, Sublimator was very communicative on the shipping, transparent on price increases (and decreases) used DHL eCommerce with upgrade options to express, unlike other china based POD companies, the products were delivered in less than 6 weeks. That may sound bad, but I had other suppliers where it was common to take 2-3 months to deliver (supposedly using the similar bulk shipping to USA then handoff to USPS like DHL eCommerce but with a different company). If the s.... hits the fan this is a company you want as a supplier.
