Pomegranate
United States
Reviews (3)
Customer support is severely lacking. Launch theme was delivered late without any communication as to why. Post-launch issues were not addressed and resolved with haste. Data sourcing lacks in many areas.
Developer reply ·
Thanks for the honest feedback. This has already been escalated to our management team for a closer look, and we're committed to making it right. Appreciate you bearing with us while we work through it. 🙏
Vivian provided great support and thorough explanations for all my questions!
Developer reply ·
Thank you so much for your thoughtful 4‑star review 🙌 We’re glad to hear that Vivian was able to provide great support and thorough explanations for all your questions. We’ll be sure to share your kind words with her, she’ll truly appreciate it. We also appreciate your feedback and would love to know if there’s anything we can improve to make your experience a full 5 stars. If you ever need anything else, we’re always here and happy to help 🚀
We are about to turn this app live on our site and we're super excited. This whole process has been very simple and smooth considering we have no tech person on our team. Aaron Dungca has been with us every step of the way and could not have been more knowledgeable, positive and helpful. He is incredibly responsive and patient and an amazing asset/representative of the company.
Developer reply ·
Thank you so much for the wonderful review! We couldn't be happier that you are enjoying your experience so far with Rebuy and our Team. Please let us know if there is anything else we can do to help get you set up for success!
