Everblog
Hong Kong SAR
Reviews (3)
This is an excellent AI chat application that has saved our customer support team a tremendous amount of time. We are an electronics company with a relatively small number of products, but each product has many features. We organized these features into a knowledge base and summarized common user questions. After importing the knowledge base into the AuraConnect backend, the system is able to answer about 95% of customer inquiries accurately. It also supports pulling information directly from our website, which is extremely helpful. Occasionally we update content but forget to sync it to the knowledge base, and the system is still able to capture those updates automatically, which is very impressive. Another powerful feature is its ability to analyze user feedback and reflect real product needs, while also providing intelligent product guidance, which has significantly improved our conversion rate. Lastly, I would like to give special thanks to the support staff member Gatsby, who provided a lot of patient and helpful assistance during our setup and operation process. I would give her five stars alone. I will definitely recommend auraconnect to my friends. It is extremely useful.
it works as expected. plus the customer service is nice and helpful:>
Developer reply ·
😊 Thank you so much for your feedback! We’re really glad to hear that S: Estimated Delivery Date ETA app works just as expected for your store, and it makes us even happier to know that you found our customer service nice and helpful 👍💛 Your support truly means a lot to us, and we’ll keep improving the app to make delivery estimates even smoother, clearer, and easier to manage. Thanks again for choosing our app! 🚀
