Kingdom Playroom
Australia
Reviews (5)
I installed & tried literally every bundle app and eventually found everything I needed in this one. It was visually the best looking (especially the landing page for the build your own bundle), very clean and modern UI, easy to use, and very decent pricing compared to some other apps. It did have some conflicting issues with the currency selector on my website, and there didn't seem a way to re-position the volume discount widget on the product page without getting help from support. I'm a very hands-on owner and a graphic designer by professional, so would've preferred to be able to make changes myself without having to go through the support team. If they could make the app allow for more visual edits, it would be an absolute dream. But still giving this 5 stars because it has surpassed every other app I've tried, so it's really the best option I've found!
Developer reply ·
Thank you so much for the good vibes and great review!! Thank you for giving a precious suggestion of adding more customization, we will try to add it to our app's future update!!!
Update: Support was very prompt in responding to a problem I had with this app and helped me resolve it. Five stars for genuine customer care! The app also makes it super easy to integrate Conversion API for more optimised ad results.
Developer reply ·
Thank you for leaving a review and sharing your recent experience. That definitely isn't the expected behaviour if the app was set up previously. I'd like to hear more about the issues you are currently facing so I can look into this for you. I'll be sending you an email shortly to discuss. - Anna, Shopify Support
I've used Judge.me for all my Shopify stores and it's what I always recommend to others. Support is always super fast and the paid plan is affordable compared to other apps.
The app was great while it worked, I even paid for the pro plan. But then on the launch day of my store, several customers said that the code kept buffering (with the spinning wheel) and it wouldn't register. This caused me to lose a lot of sales. I got in touch with support and granted them access to my store and I understand they need time to fix the problem, but I cannot afford to wait and test it out further, because every customer that encounters this problem will abandon cart and it's hard to recover lost sales. I think it's a very useful app, easy to use and looks good, but because it's still in its infancy and a very new app, it requires a lot more testing. I will be glad to re-install it after more people has tried and tested it and it becomes a solid app.
Developer reply ·
I'm really sorry that you have this experience with our app. However, I would like to admit that we kindly asked you to provide us with a bit more information like customers' browsers, OS and so forth. We didn't get anything from you and we had to enable remote logging and collect some logs for your store. According to our SLA if didn't provide enough information about the bug we can spend up to 36hrs collecting the information depending on number of visitors. Unfortunately, to collect all necessary logs, check the issue in different browsers took about 2 working days. All these activities don't require logging into your administration area. We're sending the request for each support inquiry just in case we need to change anything in templates asap.
I have tried several other page builder apps and this one is by the far the best! Super easy to use, it has all the essential features you need, very cost effective, and support is very responsive and helpful. Highly recommended!
