Toucan Studio
Canada
Reviews (1)
The app was working well on the free plan. Absolutely deplorable though that when I reached the max amount of use on the free plan there was no notification or indication the upload field disappeared from my store. I had no idea why store visits were high and sales were low, until someone reached out. No idea how many sales I missed out on because there was no way for me to know... Awful.
Developer reply ·
Thank you for your review. We were a bit surprised by your feedback, as we always notify our users when they reach the plan limit. A notification is sent via email to the main account, and additionally, a large red banner is clearly displayed within the app. You chose the free plan, fully aware that it comes with a 20-file limit in total. By selecting this plan, you agreed to it's terms and conditions. However we really appreciate your thoughts.
