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VSSAL

Hong Kong SAR

Reviews (3)

★★★★★
Shopify

I ran into an issue with Bundles. At first, I thought it was a product defect—especially since the problem was occurring online and significantly impacting my revenue. It was after-hours for my staff, and I hadn't been able to resolve it, so I was quite anxious. That’s when I reached out to Dominykas, an official representative for the plugin. He was incredibly proactive and enthusiastic, resolving the issue in under five minutes. He handled the urgent situation brilliantly, and I am truly grateful for his professionalism and responsiveness. Of course, the product itself is excellent, too—I highly recommend it. Thanks again, Dominykas.

on Kaching Post Purchase Upsell · About 1 month using the app
★★★★★
Shopify

Very patient and really good at solving problems.

on Judge.me Product Reviews App · 26 days using the app
★★★★★
Shopify

Based on our specific needs, we compared many different bundle plugins. Overall, Kaching best meets our requirements without including too many unnecessary features. More importantly, when we encountered a tricky issue, our account manager, Paul, was very professional; he quickly identified the problem and resolved it. If you have a clear idea of what you need, I recommend giving this app a try.

on Kaching Bundles App & Upsells · 4 days using the app