Luna & Lui
Finland
Reviews (6)
I honestly don't know if I've ever encountered such a perfectly simple, intuitive, intelligent, functional, helpful app with such amazing support! From the second I installed this, everything was an absolute breeze and working perfectly and beautifully. I had one question and Meghan responded immediately and made the necessary changes as per my needs. When I had another query down the road, again, Meghan responded with lighting speed and with the most comprehensive and unequivocally clear answer I have ever seen, once again addressing my every concern and guiding me to the desired outcome. I simply cannot recommend this app enough. It also looks super sleek in my store, helping customers read precisely the information that they find relevant, without having to be overwhelmed with too much text/information at once. LOVE YOU GUYS!
It took me 3 minutes to install the app, adjust the settings to my liking and just like that, I had the perfect trust badges in my store, something I had been wanting for a long time, and was not able to find an app that provided exactly what I needed, free of charge and with incredible ease. There was one tiny issue with the badges showing up also in connection with the sticky cart, which made it look messy, so I sent a message from the chat function and literally within 10 minutes Samuel had responded to me, accessed my store and fixed everything. I honestly don't know how this could have worked better, it's just absolute perfection and the badges look really good in my store. Thank you!!!!
UPDATE: SO, I've been using the app for a while now and at first I was getting frustrated with all sorts of bugs that they had and actually ended up uninstalling the app. HOWEVER, I was back literally the same day :D, because I just could not find any other app that does what this does as quickly and easily. AND the team has worked very hard on eradicating the bugs they had in the early stages, so it is currently working as a charm. VERY happy that I can literally create new upsell offers in a matter of seconds and they look beautiful and effortless in my store. Literally just installed it, but after installing and immediately removing numerous apps, because I had absolutely no idea how they functioned and/or hated the way the bundles were presented, this app seems to do precisely what I want, is super easy to use AND looks very sleek. Loving the beginning, let's see how it continues.
I have only just installed this, so I will have to come back later, but initially it feels great, very intuitive, and the customer service is amazing, got responses from Upin to everything instantly from the chat, along with very useful tips on SEO! Feels promising, let's hope this works!
Developer reply ·
Thank you for sharing your initial thoughts! We’re glad Upin could assist you promptly and provide helpful SEO tips. We hope the app continues to meet your expectations—reach out anytime!
I've only just installed this, but it seems amazing: super easy set-up and when I needed to change the location of the "Notify me" button, it was done within MINUTES! Incredible! Hopefully this app will help me grow my little store, at least the beginning is super promising. UPDATE! I had to come back and add to this initial review. I've had the app installed for a weekend now and I am BLOWN AWAY by how incredibly useful it is: I have received numerous "notify me when back in stock" alert sign-ups from customers, allowing me to see which products people truly want to buy AND I have successfully launched my first pre-order offer and received several pre-orders through it! This is probably the most useful app I have yet installed and it was incredibly easy to set up. So definitely a ten out of ten!
Developer reply ·
Thank you so much for the wonderful review! I'm so glad I could help with the "Notify Me" button placement and guide you through fulfilling preorders and editing the preorder offer. If you need any further assistance as you grow your store, just let me know. We’re here to help! - Nagaraj / Technical Support Specialist
Patiently investigating my issue and assisting, thanks so much!