Relaxacare
Canada
Reviews (4)
Horrific experience with them. They moved away from "paybright" We do not know how to fix API or mesh code. We asked for help and they kept coming back with " We are not complying to their standards" We asked for help and its an automated response every single time. You cannot call them and nobody will help you . Its been an awful experience and hopefully another loan company can take care of us. If you cannot provide customer service you shouldn't be in business.
the worst app- this has ruined our search bar during our christmas rush and there is zero help minus a chat bar that just keeps repeating itself. awful service and has now costed us thousands of dollars
Developer reply ·
We deeply value your satisfaction and growth, and we sincerely apologize for any inconvenience our app may have caused you during your Christmas rush. Your feedback is incredibly important to us as we strive to provide the best service possible. May we kindly ask if you reached out to our support directly? We're here to assist you further.
Relaxacare ran into a problem and ann helped us out even late at night. so far this app has been amazing. we are happy. We ran into a coding issue and she helped assist us as there was duplicate reviews
fantastic, I had a tech issue and called at 7:30am and they responded. Clark who I spoke with was extremely knowledgeable and helped me fix my issue. fantastic service
Developer reply ·
We’re glad our team could help resolve your tech issue promptly and effectively. It’s wonderful to know your experience with our support was positive. Thank you for your kind words!