Haven Herbs

I was paying a hundred a moth for the exact same functionality that Shopify has now made free! Yay! Works exactly as it should!

So far, I have imported products, not put mine on the app. So I can only speak to being a merchant that carries others. It's easy- although I wish there were some standards for the descriptions, a minimum each product needs to have. I often have to go searching for info that I know my customers would want. Maybe Shopify can require this moving forward?

It does all I want it to, and the customer service and tech support have been great. When I had an issue, I reached out and within 12 hours the issue was fixed, and I was given a clear explanation as to why it went wrong in the first place. Top notch! Thank you for sharing your wonderful review! We're always happy to help and we look forward to working with you in the future.

This app has worked really well for our shop AND when I had an issue, I was connected to a super helpful human (thanks, Shashank!) within 5 minutes and even though the issues NOT with the app, he helped me fix it anyway! Then he went on to remove the app's branding which I did not need since I am on a paid plan. To summarize: great app, great support, and wourd totally recommend.

I got live chat help for installation and customization and that was all it took to sell me! My last loyalty program only did email support. When I reached out with a question, I got actual help, not just links to articles!

So far so good! Needed help with the install on my theme and they were quick and responsive! Customer service rocks!

So far, so good! I installed and the tech team helped me immediately (actual human beings!) set it up when I ran into a snag.

We had been looking for a way to provide the option for subscriptions to our customers. This app has been pretty amazing. For me, the real selling point (and what makes the difference between an "ok" app and a stellar one) is the customer service! Many times I have needed to fix something, change a setting, help a customer and was unsure how. I reach out to their support and they are able to guide me through it.