The Steward School
United States
Reviews (2)
All I can say is this app is saving my relationship with my accounting staff! I cannot believe how easy these reports are and how customizable they are. From taxes to discount codes to inventory, I have been able to get everything i need here...and when I didn't know what to do, George was right there to talk me through it, creating custom reports, but also showing me how to do it. And he did so without being condescending which is sometimes tricky with technology explanations! I love the "Share a report link" feature too. How awesome that I can create a report and then share it without someone logging in and having access to my Shop. I really can't wait to check out what else this app can do; it already exceeds all of my expectations.
Developer reply ·
Thank you for your review, we're very happy we were able to help! Feel free to drop us a line if you need any further assistance.
Update: App was fixed quickly and communication from customer support was excellent. While the outage happened at an unfortunate time of day for our store, the developers responded quickly and kept us in the loop about progress. In the end the updates to the server and payment options were worth the inconvenience of the outage. Update...Server was restored and working within 20-25 min each time. Will update review again if/when it's shown this is not a regular occurrence. Two days in a row now (of the three days of really using this) the MerchantYard servers have gone down and make the app inoperable. Unfortunately this is happening at inconvenient times when 80% of our sales at that time rely on it. Besides this we are happy with the app. Please put in the capacity/safeguards to prevent this from happening.