Berteil
France
Reviews (3)
Impossible to translate policies, and no way of knowing why... Where can I get help with this? Good translation though
Developer reply ·
Thank you for the feedback. Legal policies can be manually translated in Translate & Adapt. If you currently don't have any policy it will not appear in the app because there is nothing to translate. If you do have even one policy all the policies will appear in Translate & Adapt. We do not auto translate policies because they are a legal document and auto translating it might create legal issues. This is one area where we recommend to translate with a professional who can cater the translation and policy to the market and type of products you sell.
I cannot invite any creator, as my .csv file isn't recognised... Also, where can we join your customer support ?!
Developer reply ·
Hi there, Ashley here from Shopify support, thank you for taking the time to install and use the Collabs channel on your store and leave a review. I'm going to follow up with you over email to open up the lines of communication and see how we can provide more support for you on this. Ashley | Shopify
A work of quality followed by an irreproachable accompaniment, Angle knew to adapt perfectly to our particular requests with a lot of efficiency and professionalism.
