Iguana Beads

I did all the work to get the prices to change and it sent me an email indicating the prices were changed in my shop, but none of them were changed. I could not find suitable help for this issue as the email for support did not work. cancelling

Arianne was extremely helpful with getting me set up with my etsy account. She answered all my questions quickly and effectively. I am very satisfied with the support. thank you!

First off, there is very poor customer support. I had a basic issue that was not ever resolved because the support team seemed to send me answers that were not related to the questions I was asking. I could not find the answer in the help section. I merged 3 orders for one customer and could not create a shipping label for the package. I kept getting a pop up box stating that I cannot create a shipping label for the order. I thought the idea of this app is to combine the orders to make things easier but it actually just caused a lot of issues and wasted a lot of time. Very confusing for myself as a user and also for the support staff. From reading the reviews, it seems it is not a great app for businesses that need to have accurate reports. For this reason, I will wait until Shopify comes up with a solution for multiple order merging.

A quality, intuitive app with excellent customer service! They have thought of everything you could need for a wholesale shop. Very easy to get in touch with support.