Purr Heaven

We switched to Commslayer from Freshdesk and really wish we had done it before Q4. Peak season had us drowning, and Commslayer would have taken a lot of weight off our team during that time. Unfortunately we didn't switch until January. Even so, we could feel the difference right away. The AI features are genuinely helpful like auto tagging, AI drafts, and responding to social comments in one place, which has made our days much easier. It is also more affordable than Freshdesk and fits how customer support actually works today. We are truly grateful for how responsive, kind, and supportive the Commslayer team has been throughout the transition. This tool has made a meaningful difference for our team and how we show up for our customers.

Solid tracking app with great support from the founders, and works at a fraction of the price of similar apps. Bernard and Dirk helped manually troubleshoot issues on several occasions and always respond quickly. Highly recommend! Thank you for the lovely feedback, much appreciated! Always happy to be of assistance :)

Great app for increasing AOV in cart. Lots of powerful functions like "dynamic free shipping bar" to encourage customers to buy more than one. The owner of the app is also great, and provides hands-on support when needed!

Great customer service! Nime and Sisley in particular have been awesome to work with and have had my back on multiple occasions. They are always quick to reply, and often go above and beyond when needed. It's been great to have their support.