Fitness Exchange
United States
Reviews (3)
Fantastic, this app has solved so many shipping and discount problems. Customer support is very helpful
Developer reply ·
Thank you for the great feedback! We're thrilled the app has helped solve your shipping and discount challenges, and that our support team could assist along the way! 🙌
Very limited settings. Can't add "close window" as an action for a button. Limited options for the trigger. Limited options for how often the window will appear. Adds code to site that requires collaborator access to remove. Patronizing tech support.
Developer reply ·
Hi there, It’s Anthony, the manager of technology expert team. Hope you are going well! First of all I feel so sorry when you have not really good experience while using the app. Secondly, i would like to show you some information, hope you understand. About the feature of Pop-up close button, in development process we had a lot of idea but finally to make the editor look scientific, from that it’s easy for no-code customers to use the app, we have filtered functions that customers use the most to show. For customers that need support in high level, we have the development team behind customer service always willing to help. It has been proven through customer’s sharing. Our support team is available 24/7 to help you out. We sent you the collaboration request to support to ensure the best support, in a way that seems to make you unsatisfied. Once again, we always feel sorry for any unhappiness that customers go through and always be there to support! BR Anthony
I have been using this app for months. Now the discounted bundle price is not showing on the collection page. It is showing on the product page. Support does not understand the problem and continues to send me instruction on how to discount a product bundle. I know how to do this, showed screen shots, but they still do not understand
Developer reply ·
Thank you for bringing this issue to our attention and I sincerely apologize. I've contacted you directly to make sure your issue has been resolved and I want to assure you that we're always looking for ways to improve our support team and provide better service to our users. Thank you again for your feedback and we hope to have the opportunity to serve you better in the future!
