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Thank you for your feedback 😊 We are glad to hear you had a great support experience with Blockify Fraud Filter, Blocker 💙✨ Your suggestion about blocking requests based on thresholds like queries per minute is very valuable. We will definitely pass this to our product team to consider for future improvements 💪🚀 If you’d like, feel free to reach out to our live chat support team, we are available 24/7 and happy to explore possible workarounds with you 🤝

Hi Jan, This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io Regards, Patrick Transcy by OneCommerce

Thank you for sharing your feedback. We’re sorry to hear about your experience and understand how important reliable product and inventory synchronization is for your business. Our Odoo–Shopify connector is used successfully by many merchants, and in most cases, synchronization issues are related to initial configuration, version compatibility, or specific workflow requirements on the Odoo side. These are typically resolved once we review the setup in detail. Regarding support, we sincerely apologize if our assistance did not meet your expectations. That is not the experience we aim to deliver. We would genuinely like the opportunity to investigate your case thoroughly and help resolve the issue. We request you to please reach out to us at support@webkul.com (or reply to the existing ticket, if any) with your store URL, Odoo version, and the challenges you’re facing. Our technical team will review the matter on priority and work with you toward a resolution.