Aura Sleepwear
United States
Reviews (3)
So many bugs & issues with this app, so far! My FB campaigns are losing optimization because of the bugs caused by this app. Some of the bugs; 1) Incorrect Purchase pixel firing 2) Unable to check where the orders come from using UTM 3) Sometimes orders appear duplicated 4) Some technical issues related to the Server side tracking which causes for the lost or mis-attributed data Note: I am willing to change my review, if the devs fix all these issues asap, I am losing money for nothing. Update: This app still keeps breaking and not working. There are days it completely stops working. If you care about your Pixel data, stay away from this app.
Developer reply ·
Hello, We're truly sorry to hear about the challenges you've encountered with our app. Our support team has reached out to you and is ready to assist in resolving these issues as quickly as possible. We understand how important it is for your campaigns to run smoothly and are committed to clarify all your concerns. Thank you for bringing this to our attention, and we hope to turn your experience around soon. Best regards, Kaylee from Omega Team
No Customer Support. Disappointed.
Developer reply ·
Hi Ulvi, We sincerely apologize for any disappointment caused. Our team was in touch and had informed you that we were checking the compatibility of the Multi Country Pricing app with your store. This process typically takes 1-2 business days, and we truly appreciate your patience during this time. We understand how important timely support is, and we're committed to improving your experience. If you’re still facing any issues, please reach out to us at support@mlveda.com—we’d love the opportunity to assist you further. Thank you for your feedback, and we hope to turn your experience around. Best Regards, Reshma Customer Success Manager, MLVeda
I have just started using this app. Support has been awesome so far.
Developer reply ·
Thank you for your kind feedback! 😊 We're thrilled you're finding the app helpful. Let us know if you need assistance!
