booxies
Australia
Reviews (5)
Great app. it does what it supposed to do effectively and we haven't had any issues with it. easy to set up and great customer support that are helpful and available to answer your concerns quickly. highly recommend
Amazing, helpful, and knowledgeable staff. I just did the setup and Pete was super helpful in guiding me through every little thing I needed
great and speedy service!
Ive been using shippit for a year now only because I can't find alternatives in Australia. customer service is very poor. I never spoke with a human after the sales person signed me up. No matter what the issue is, you can never get to speak to a person. I raised multiple concerns and Shippit response is often frustrating and they close the issue straight away after that without you acknowledging if the issue has been resolved or not. the minute I find an alternative solution, I will be cancelling Shippit.
Developer reply ·
Hi Booxies, Thank you for taking the time to leave a review and your in depth feedback. As a company constantly looking for ways to improve, we take customer feedback very seriously and appreciate you taking the time to share your concerns. I will be sure to pass your comments onto the right person at Shippit, and if there is anything we can do to assist you in the meantime, please do reach out to hello@shippit.com. Otherwise, I hope we get another chance with you again soon. Best wishes, Sarah Shippit
