Jennahorganics.com
Netherlands
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Reviews (3)
Verry good service!
Developer reply ·
Thank you so much for your kind words! 😊 We're thrilled you're enjoying the experience with Geolocation Country Redirect. Our goal is to make GeoIP-based country redirects, multi-store redirection, and international store management as seamless as possible for Shopify merchants. If you ever need help with geolocation popups, IP blocking, Shopify Markets integration, or GDPR-compliant redirects, our support team is always here for you. Wishing you great success with your global store!
I came across this company through a podcast I listen to called Chew On This, and I regret trying them out. It literally takes a week to get a response to your question, and even when you do get a response, it's not a solution. They seem to lack knowledge about their own software and keep passing the issue to another department. Additionally, they charged over $600 to my Amex for a one-month subscription, and I still haven't received a refund. Trust me, do not download this app!!!
Developer reply ·
Hey Jenna Organics team! Sorry you weren't satisfied with Replo. I went through our support logs and was able to verify that there were several messages back and forth with Steve from our team on getting your workspaces set up correctly - some are still ongoing, and I'm hoping we can win back your support by working these out. Additionally, you were charged a few times since you upgraded your plans: (1) a Replo Basic plan on May 21st, (2) an upgrade to Replo Standard which was cancelled the same day on May 28th, (3) another upgrade to Replo Standard which was upgraded then downgraded twice in the same day on May 29th. I know we talked on Sunday via our support chat, but I confirmed all these charges have been refunded - as always, we're very very happy to issue refunds in cases like this. Hoping that going forward, we can reduce confusion and hopefully win back your support for Replo. Feel free to reach out any time - I'm noah@replo.app or you can always find me in the Slack community at https://replo.app/community - looking forward to chatting more!
Patrick was accommodating and very quick in response!
