Guru Makeup Emporium
United Kingdom
Reviews (7)
customer service is brilliant, quick to respond & patient
Geat app, we have tried a few and this was the best for our complex set up, a reasonable price and works a treat! They are always adding and updating it and the team are super on it if you ever have any issues.
Very pleased with this app and its capabilities. We have alot of different customer groups and needed to pay a nominal amount for some custom work to exclude some of our customer groups. If we wanted to spend a bit more down the line to cutomise it even further they really can do anything but our point was to keep costs back and soem of htese loyalty apps are very costly. As a small business adding a Loyalty app to offer discount to our customers is abig deal and could not spend a fortune on the functionality to do so. Its been a tricky set up all round with shopify, other apps as well as Bon to gt it to function but as is everything with our business but the Bon team have been amazing and patient with us! Dealt with Maxxie & Sophie alot who were both superstars. Highly recomend.
Developer reply ·
Hello Guru Makeup Emporium, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
Super happy with this app and its functionality and when in need of support as we did recently they were on it and went above and beyond to assist with our issue in under 24 hours. After trialling this and another similar app for some time we opted for this one and have been so please we have upgraded for more functionailty and find it helps to keep things all under one app as opposed to several spereate ones.
This app was set up for us initially be developers for our complex shipping offering and has served us well. Now trying to tackle some changes in our shipping and upgrades on our own we have been like a deer in headlights to say the least! We have found them to be super responsive and actually able to set up a teams meeting same day. Brandon who was dealing with us was super helpful, extremely patient and friendly. Guiding us through everything we were ready to tackle, there and then and will be on hand for any future assistance we might need. So far from what we have experienced and what we can see with regards to editing our shipping options, its is an easy platform to navigate after a little bit of a learning curve and have a great testing feature when you are unsure if you have set things up correctly before going live. Really could not ask for more 1000% recommend them.
Developer reply ·
Amazing! Thank you so much for the recommendation. We're so happy to hear that your experience with Intuitive Shipping has been a positive one and that it's helping you succeed with shipping. It's great to hear that you've been taking advantage of our live, one-on-one support and getting the help you need from Brandon. Please don't hesitate to reach out to us again should you run into an issue or just have a question. Brandon and our entire support team are here to help should the need arise. Best regards, Ron Anderson Customer Experience Manager
This app kind of does what we need but would love something better it is very glitchy and most of the functions do not work. For instance if you want to delete a batch of products it doesnt delete them so you have to go in 1 by 1 and delete them individually this is just one of many bug bears we have
This app is very handy, not very technical minded so we needed lots of help to set it up correctly to suit our specific requirements, Luke was very responsive and incredibly helpful assisting us to make tweaks so that it does what we need.
