Boost AI Search & Filter Delisted

Good tech and customer support, and friendly team members.

Great customer service!

Setup didn't go as planned unfortunately, support tried to help but when it worked it actually looked worse than my native filters and grid. Not worth the hassle.

Excellent support as usual resolving an issue with the app. Always a pleasure to deal with.

The team at Boost is extremely helpful, it can be a little tricky trying to get features to work (for us it's because we have a super custom theme) but the boost team is always quick and responsive to jump in and help out with whatever we need!

Great app and even better customer service! We’ve been very happy with Boost and, in particular, the level of support provided by their team. Harry and his colleagues were excellent in helping us resolve a translation issue we were experiencing with the app. They were responsive, knowledgeable and took the time to investigate the problem properly until it was resolved. It’s always reassuring to know that there is such a helpful and capable support team behind an app. Highly recommended!

Thank you to the Boost team! They were very fast and helpful when we needed a fix for our Shopify theme. Highley recommend!

Fantastic app and the support staff are amazing. We had an issue with our filters on the website that prevented products loading. The support staff (Ryan and Jayson) recognized the urgency and had everything fixed within 30 minutes. Fantastic service.

Instant support was excellent! Quick response, and the issue was resolved without any hassle.

Update August 2026 (shocking news) Deception and scams – you’re made invisible if you don’t pay enough, and you’re told that if you want to be visible, you have to buy a certain feature. Meanwhile, the app takes your products offline from Google! Following an in-depth SEO audit, it appears that the app takes parts of your product and collection pages offline for google. This means that deep within the code, it is specified that page elements such as the product description, title and meta descriptions are not visible when the website is crawled. In our code, we’ve found that this is only disabled if you don’t pay for that part of the app. It’s no surprise that you’ll see SEO growth, because then they reverse the code and display all products again. Our competitors were visible for over 21,000 keywords, whereas because of this little trick, we were only visible for just 1,000. Since the SEO tool was rolled out with this code, you’ve seen a drop in organic traffic. We only used the filter function... I not only find this reprehensible, but it’s pure deception designed to push you to upgrade to a more expensive plan so that you do become visible. Because then your products aren’t held hostage. Since the app was taken down (and these code elements manually removed!!), we’ve seen significant growth in organic traffic, which is still increasing every week. Thanks to our long domain history, we’ll gradually recover from this, but younger domains won’t be able to overcome such issues. Never install this app if you want to be findable on Google at all. ------------------ Summary: Be careful with this app! Unexpected costs, price hikes from 60 to 299 dollars, a lack of transparency, and they withhold features if you don’t upgrade straight away. It’s shocking how these developers treat online shops. We’ve been using this app for quite a few years now, for our filters amongst other things. As the app’s features expanded, so did the price – even though we didn’t actually need all those features. Fair enough, as long as it works. Last month, we received an email stating that the price of our plan would be increased by 30 per cent (from $60 to over $90). Not great, but okay. This charge had already been taken. If you look at the pricing, it’s very unclear what the product limit actually is. Yet they’d decided that we’d ‘suddenly’ exceeded the limit. Support were initially vague about it. They demanded that we switch to a plan that was three times as expensive. From $60, to $90+, to $299. We weren’t given a transition period and all our filters were disabled. Nothing worked for website visitors anymore. We’ve switched to Shopify’s own FREE Search & Discovery for the filter functions, which works just as well. Think twice before installing this app. If they think your shop is doing too well, they’ll suddenly raise the price using vague excuses. After much insistence, they claimed we’d exceeded the limit with 6,000+ products. We certainly don’t add that many new products in a single month. Their business practices are therefore more than a bit dodgy.

Joseph in support went above and beyond helping me today. I could not be more impressed with the speed of the responses and the actual fixes. We have a custom site and there was an issue occurring on our end that was causing a problem for us with our back button. People kept getting sent back to page 1 when they were on page 4 or 5 and clicked on a product within. Joseph was a real hero and went beyond all expectations to provide a permanent fix. Big big fan of this company now. Thanks Joseph.

Abuzar! excellent support!

Fantastic prompt and clear instructions and assistance from support and the app is perfect for our needs to create custom filters on an extensive product range. Very satisfied! Even later after installation when we installed a 3rd party extension that required a couple of changes, Support were able to help get things working between the two apps. Highly recommended.

Quick and helpful

I recommend boost for it's ease of use , and features that covers revery Merchandizer's need , they have a great support team and very collaborative, I'm using it for optimization , search , recommendations , filters & Bundles and I'm happy with all features The tool is handy, reliable and provides accurate Analytics.

The support team was very helpful and responsive. Thanks to their prompt and expert assistance, the styling of my widgets was perfectly aligned with the style of my webshop.

Great app with some amazing features. Boost is a platform you can make your own allowing you to add more subscriptions as you grow your business. The support you also receive is amazing, the ai bot gives you alot of insight but you still have the opportunity to speak to the support team who will do anything to help resolve or answer a query.

Great support team, very helpful with requests.

We've been using this app for quite a while and we're very happy with it. Recently we tried to use another app to help our site speed and it interfered with how the Boost AI app was functioning. Ryan jumped in when I reached out for help and fixed the problem very quickly. It's very nice to have responsive support! Thank you.

Boost AI Search & Discovery helps us organise a very large catalogue of craft products. We have thousands of products across many different brands and categories, so effective search and filtering are essential. It makes it much easier for customers to find exactly what they're looking for by filtering products by brand, theme, colour, range, and other attributes. This significantly improves navigation and the overall shopping experience. As someone who regularly manages collections and product categories, I also appreciate how flexible the filtering system is. It allows us to create a much better browsing experience for our customers, and whenever we've needed help understanding the configuration or troubleshooting an issue, the support team has been excellent.

検索・絞り込みが使いやすく助かっています。 商品名の表示で相談した際も、サポートが迅速・丁寧で、直し方を動画で教えてくれてすぐ解決できました。 機能もサポートも安心して使えるアプリです。

I had the pleasure of being assisted by Camille helping me add a feature to my collection pages. She was able to do exactly what was needed for my website with an incredibly helpful attitude. Couldn't recommend this app enough!

Harry was incredibly kind and helpful. He fixed pretty complex issues as well. Best app team on the planet! These guys have saved my butt too many times to count. Thanks again!

Easy to use app and they have great customer service. Shoutout to Harry and Camille!

One of the best support team ever i worked.

Amazing app for improve the search and filters on your Shopify store. Easy to set up and does exactly what you need it to do. I have used this app for years and recently decided to upgrade my theme to match the latest version of the app. Hannah was amazing at walking me through everything and ensured she was at hand to answer any questions or difficulties to make it a seamless process. Thank you very much Hannah!

The support team responds quickly.

The customer support team was very helpful in assisting us to trace and resolve the issue we encountered

So far we are satisfied with their quick response. They are fast and easy to contact. Thank you again Hannah for the quick help.

The other day, we encountered an issue where the prices we had set in the marketplace were not displaying correctly on the collection page when the language was switched. When we contacted support, they responded promptly despite the time difference with Japan, and we were able to resolve the issue relatively smoothly. In the past, with other apps, it sometimes took about a week to resolve issues, so this support system was a huge help. We are very satisfied that they were able to resolve the issue on the same day we contacted them. Thank you for your prompt and courteous support.

Here’s a short review: Boost AI has been a great addition to our store. The app works exactly as expected, very customizable and the support team has been outstanding — responsive, knowledgeable, and quick to resolve any issues. Highly recommend it to any Shopify merchant looking to improve their search and filter experience.

I've been assisted by multiple specialists and overall, Harry has been great! He was able to fix my concerns promptly. I hope there's an incentive for him from this 5-star review I have given. :) Kudos! Still on trial but will definitely subscribe to a plan after.

Amazing developer to work with. Great communication, fast responses, and completed everything exactly as requested. The website improvements look clean and professional, and the attention to detail was excellent. Highly recommend and would happily work together again.

I installed the app as a test and decided I did not want to use it in the end. It's extremely capable, but was doing too much for our type of store. After uninstalling it, it left behind some code in my theme, but they helped me to clean up the code.

They are very quick to respond and always guide me through everything clearly. Any request I had was handled efficiently, and they made everything happen smoothly. They are also very easy to talk to and very professional. Highly recommended!

wonderful and fast customer service

The Boost team is always eager and willing to help us with anything we need!

Fantastic app to use alongside Shopify. The support is exceptional - easily 10/10 whenever I’ve needed help. The chat function is great for resolving smaller issues quickly, and when I wasn’t able to fix something myself, Stephen stepped in and had everything up and running within a few hours. Overall, an excellent service. Highly recommended.

Quick and helpful dev support on Collections bugs from the team. Thank you Joseph!

The support is always very helpfull with providing service and help to us.

I would like to sincerely thank the Boost Support team for their outstanding assistance. They were extremely helpful and professional throughout the entire process, and they successfully resolved the issues we were facing. Their support made a significant difference to our store operations. The team was patient, responsive, and knowledgeable, making the whole experience smooth and efficient. I truly appreciate the effort they put in to ensure everything worked perfectly. Highly recommended to anyone looking for a reliable and effective solution. Definitely worth using their product and support service!

Clearer.io BOOST has been outstanding value for money. We compared it with a much larger rival, and BOOST delivered the same core functionality and offering at nearly a third of the price. The platform is responsive, runs smoothly, and has been easy and intuitive for our team to use from day one. What has really set it apart, though, is the support from the Clearer.io team. They have been proactive with ideas, highly responsive, and genuinely feel invested in helping our company succeed. It is rare to find a system that combines affordability, performance, and such a strong partnership approach.

great support!

Boost.ai has been very helpful for our project. Their team responded quickly and supported us in resolving multiple issues efficiently. They were professional, knowledgeable, and easy to work with throughout the process. Thanks to their assistance, everything is now running smoothly. Highly recommend their service for anyone looking for reliable support and effective solutions.

I had an issue with color swatches not appearing on my collection pages after installing the app. The support team responded incredibly fast and fixed the integration with my Prestige theme perfectly. Highly recommend this app not only for its features but for its amazing customer service!

Great app! It has significantly improved our search and filtering, making it much easier for customers to find the right products. Setup was simple, and the support team is fast and helpful. Highly recommended

This app is great for our online pet store! We had some issues with it showing up on mobile, but the support team quickly resolved the issue. We will continue to use it

We've been using Boost for quite a few years. While it is robust it's clear that this thing is held together by some bubble gum and masking tape. ANY CHANGE you want to make is THEME specific and you have to get a developer involved or their team. Want to block a page from appearing in the search results? BOOST has to change that manually. Want to automate things and use something like Launchpad to push a campaign theme live? YOU CAN'T. You'll have to enforce a code freeze, dupe the theme, get BOOST involved, and then manually switch it when it comes time for the campaign. They will have you in a timing and process chokehold. Look elsewhere because I know we are.

We encountered a bug with a part of our website that was powered by Boost AI. We reached out to customer service and got some very helpful guidance from the AI chat bot about things we could do on our end to help resolve the issue. After taking all those steps and still experiencing the issue, we followed up with the chat bot and were put in touch with the development team for personalized technical support. They promptly resolved the issue in a duplicate of our theme so that we could test and approve before applying the change to our live site. Very responsive and friendly customer support!

We’ve had a great experience using Boost AI across our e-commerce sites. What really stands out is the support team. They are consistently responsive, knowledgeable, and genuinely helpful in resolving issues or guiding us through more complex setups. It makes a big difference knowing we can rely on them when needed.

Had to contact customer support because I made mistake with the trial. Abuzar was the person who helped and they are 100% a credit to Boost commerce. What an absolutely wonderful customer service experience, I could not thank them enough.

Works great and customer service is super helpful!

This is a very useful app to improve your store's search and filter functionality. A couple of features I need are not available but Oliver from the tech team has tried his best to figure out a workaround for me. Though there is a thing I need is still missing, which is showing images of product variants based on more than one filtering option. The customer support is great and I look forward to when this feature is developed.

These guys are fantastic. Our experience has been very positive and the support goes above and beyond in helping to get things set up and customized properly. Highly recommended!

App muy buena para personalizar colecciones y la búsqueda de las mismas. Además el soporte al cliente es muy bueno. Recomendado al 100%

The Boost support team were very patient in sorting out some design issues I had after upgrading to Boost version 2. It was all sorted to my satisfaction. Good job! Filter works well. Easily customisable for each collection. 2026 Edit: some years since I made this first review. Upgraded my Theme recently and Boost support were excellent again.

** NEW UPDATE BACK TO 1-STAR ** IF YOU HAPPEN TO CHAT WITH MAX DO NOT EVEN TRY. SIMPLY RUNNNNNNN FOR YOUR LIFE. HE WILL WASTE YOUR HOURS AND HOURS AND NOT COMPREHEND EVEN BASIC THINGS!!!!!!!!! ** NEW UPDATE BACK TO 1-STAR ** *ANOTHER UPDATE: THEY TAKE 5 to 15+ minutes between each of their replies and this gets infinitely worse since most reps are going in CIRCLES vs. being on topic* {BOOST TEAM IF YOU'RE READING THIS DO YOURSELVES A FAVOR AND LET GO OLIVER HE IS DANGER TO YOUR PAYING CUSTOMERS. HE GETS BACK WITH ENTIRELY MISLEADING ANSWERS VERY LIKELY GENERATED BY CHATGPT, ETC. AND GIVES IT AS IF ITS A FACT ONLY TO FIND OUT THAT HIS REPLIES WERE 100% WRONG AND NONSENSICAL. ASK JACK AS HE IS FIRST HAND AWARE OF WHAT OLIVER DID. FIRE OLIVER PERSON IMMEDIATELY HE IS A HARM TO ALL YOUR CUSTOMERS AND SO YOUR BUSINESS.} 3 DAYS SILENCE. THEN ENTIRELY INSANE "SUPPORT" THAT IS SO BAD YOU QUESTION YOUR OWN REALITY. THEN ANOTHER REP COMES ONLINE TO TRY TO ASSIST. WHAT IS GOING ON WITH YOUR APP SUPPORT GUYS!?!?!?!?!?!?!?! **** **** From 1 star to 5 star. Team switched to being incredibly resourceful and willing to customize and assist with many of our requests (improvements). Kudos to them. Keep this pace up! **previous 1star review** Sometimes you get such an idiotic support you question yourself if they’re unqualified or trolling you. Then in the middle of the conversation they disappear from their live chat for sometimes hours.

Great experience with Stephen, quick and helpful with code solutions for bugs on our site. Mahalo!

Be Warned - Expensive Setup, Poor Customer Service We chose Boost and paid for the Professional Plan plus the $500 setup service expecting a complete implementation. Unfortunately, key work is still unfinished and support from the Customer Success Manager has been non-existent. The developer we were working with has clearly been reassigned elsewhere. Given the additional fees for setup, premium support and customisation, this has been extremely disappointing. Boost is a powerful product, but it’s pointless if you can’t get the styling and configuration aligned with your brand. We chose Boost over a competitor because they have a UK presence and were extremely enthusiastic during the sales process. Unfortunately, once onboard the level of care dropped off significantly. After investing significant time and money into this platform, it has also been impossible to reach a senior manager to resolve the issue. At this point we simply want the level of support that we are paying for.

Boost AI Search & Filter is a brilliant app, would never go elsewhere for filter apps, so much functionally built in and easy to use right from the start! What makes Boost stand out further is there support team are exceptional with quick responses and helping with any issues or slight layout tweeks we needed!

thanks Abuzar! You found a solution to my issue

Excellent service and help making sure the app works exactly as you want it too. Quick turn around times and very attentive people to help get what you want to be done! Thank you Boost!

Very useful and helpful support.

Very helpful support for any queries or questions.

New turbo functionality is fast

The filter worked fine for our needs - and we spent hours / days of time getting everything perfect on our two websites - and then a few months later they massively increase the monthly subscription fees that made the app not value for money - so we moved elsewhere. Sure there are commercial decisions behind this - but it's very frustrating as a small ecomm brand to waste time like this - especially when the cost was going to be 4x originally planned for

Thanks a ton to Sajid + Camille who have both quickly and promptly fixed issues for me. Boost is keen to work with you to improve their app and appearance. I also really appreciate that you get to human support very quickly-- while their AI bot is frankly very helpful and I find a lot of quick fixes through them, their human support team is really unmatched. Thanks again, Sajid + Camille!

Fantastic app! The support team is incredibly responsive and provides effective solutions within minutes.

App support is really slow. App is crashing our collection page. App cant be deinstalled.

I installed the app and the display of the collection pages was messed up (we use Minimal theme). Contacted developer via email and through a support ticket and did not hear back. After leaving a less than positive review they responded almost immediately. They had replied on 1 February but we did not get that reply. They resolved the layout issue very quickly and now everything looks great. UPDATE - 11 Feb 2022: Continue to use the app and now on the new Shopify Dawn theme and it works great. The support is superb - they reply quickly and resolve issues promptly which is obviously very important. UPDATE - 15 Feb 2026: I continued to use the app for many years and it worked well. But it has become too expensive for what it is for me. I tested the Dawn theme with the built in Search & Discovery app and can get it to do most of what this app does. Maybe it is worthwhile for some Shopify stores though.

UPDATE - my experience is a rollercoaster. My store sync will be fine for a month or 2 then I will have a product launch and lose sales due to syncing issues as the app is taking too long to show products on collection pages. Very frustrating - no fix in sight so far. The below worked for a time and then the issues continued again. Good app and great experience with Billie who helped me with increasing my sync speed, it's super fast now and gives a much better experience to my customers. Overall good lot of features especially if you need filtering and have a theme that doesn't have everything you need.

I wish i give this app a 0 star. spend AUD $1000 on this app. but the app does not work properly. raise enquiry but almost 2 months have not fixed the issue yet. very disappointed

Hats off to the support team! They did an outstanding job helping us resolve a complex technical issue that was causing conflicts with our pre-set system. Their expertise, efficiency, and dedication made all the difference. I couldn’t recommend them more! Update February 2026 Once again, Max and the Boost support team provided fantastic help. They went above and beyond to resolve issues with our mobile collection display. Truly great service!

customer service is brilliant, quick to respond & patient

JAYSON help me a lot. this 5 star for him. Thank you！！！

Billie helped me solve the problem very quickly, thank you very much.

Thank you , Perfect

Very easy to work with and support is always available to help

Always Fast reponse & support, recommended

Fantastic app for improving the search and filter functionality. The support is fantastic, I would definitely recommend this app

Seri Is the best Consultant in your boost commerce team

Amazing services and the customer support is great. Seri helped with the issue smoothly.

i like the features of the app, it answers all of my needs. support team is also super helpful whenever i need

This is honestly the worst app i have tried on shopify (I have 7 stores), After installing it, the app screwed up all my mobile display settings and somehow overtook what had been a great layout and display. Second, it randomly started hiding a bunch of products when i added new ones, and third it slows the store down a ton. Overall terrible and would never recommend.