Moon Body Soul
United States
Reviews (3)
So far so good! setting it up and had wonderful instant help on their chat - emile is super kind and amazing at customer support! excited to see how these rewards help with customer retention.
Developer reply ·
Dear Moon Body Soul🌙, Promptly support service is one of our main focuses when launching BON, so we're more than happy to know that our beloved merchants are satisfied with the service we provide now😊 We also can't wait to see your loyalty program! Let's accompany each other for a long time! Please don't hesitate to contact us via live chat and email at help@bonloyalty.com when you need help. We're here for you! Cheers, Mia BON Team
The biggest negative about this app - if your free gift sells out it will not deactivate the free gift offer automatically - this seems like an easy fix but the support team said the only answer is to manually deactivate the offer. I do not have the time to constantly watch my inventory and do not want to cause more work or issue for myself of my customers if I over sell a free gift.
Developer reply ·
UPDATED REPLY: The app reads gifts from original sources in the current version. It means if a gift is out of stock, this gift is no longer offered and added to the cart for customers. PREVIOUS REPLY: Hello, we are so sorry about this missing functionality. We will add it in next app version and contact you then :) If you will have any other questions, just write us to support@singleton-software.com
