← Merchants

metalcraftusa

United States

Reviews (8)

★★★★★
Shopify

All Shopify store owners should use Blockify Checkout! We were getting hit with a lot of fraudulent orders from free downloadable items and Blockify Checkout stopped it. Just recently scammers are sending in fraudulent orders to us for pickup orders at our facility and over the weekend I contacted Blockify Checkout and Enola helped us set up the conditions to stop that. Thank you Blockify Checkout - great app and great customer service!

Developer reply ·

Thank you for the wonderful 5-star review! We’re glad Blockify Checkout helped stop fraudulent orders, and we’ll be sure to recognize Enola for her support. Please reach out anytime if we can help further!

on Blockify Checkout Customizer · Almost 2 years using the app
★★★★★
Shopify

Fantastic app! If customer has a question while on a Product page, they can email us directly from that page, thus eliminating customer from leaving a Product page to find our Contact Us button. Customers staying on a Product page - studying a sellers product/offer while being able to easily ask seller a question which builds trust so If I could rate 10 stars I would. Thanks Andrew and team for a great app.

Developer reply ·

Hi Scott I'm Andrew again from the Doran team. Thank you so much for your amazing review! We're so happy to hear that you’re enjoying the app’s features, especially the ability for customers to contact you directly from the Product page. It’s a great way to build trust and keep customers engaged. 😊 Your kind words about the team, mean a lot to us. Also, thank you so much for trying all our apps. If you ever need further assistance or have any suggestions, we’re always here to help. Thanks again for your support and for sharing such thoughtful feedback! Best regards, Andrew

on Doran Product Reviews App & QA · 2 months using the app
★★★★★
Shopify

COULD NOT BE WITHOUT this app! Had some customization needed and their support team, mainly worked with Andrew, was fantastic to work with. Now customers can see the quantities we have in stock on Product pages vs before only could see quantities on the Collection pages so HUGE benefit to our customers which can lead to increased sales. Thanks Andrew and team for this app.

Developer reply ·

Hi Scott I'm Andrew again from the Doran team. Thank you so much for your incredible review! We're thrilled to hear that the app has become such an essential part of your store. It's great to know that the customization we helped with has improved the shopping experience for your customers! Your kind words about working with our team, mean a lot to us. If you ever need further assistance or more customizations, we're always here to help. Thank you again for your support! Best regards, Andrew

on Notify Me: Back in Stock · 13 days using the app
★★★★★
Shopify

Absolutely this app is worth having. Great way to announce special offers, special events coming up, etc. User friendly, easy to set up, customizable, and one can put the announcements on their store where they will be most effective. Highly recommend getting and using this app!

Developer reply ·

Thank you for your amazing review! 🚀 and for recommending our app to others! Glad to know you liked it 🙌 Zydrunas

on Essential Announcement Bar · About 2 months using the app
★★★★★
Shopify

Fantastic app! Would rate it higher than 5 stars if I could. Any Shopify store that sells items in bulk should absolutely use this app. Able to customize offers/wording/colors. The customer support - you can't ask for better. Twice I asked questions and very fast response from both Arthur and Patrick so very much appreciated their assistance and patience since I'm not tech savvy. This app is customer user friendly!

on Rapid Bundles & Upsell app · 1 day using the app
★★★★★
Shopify

Difficult to sign up with TikTok Shop as a business as one requirement is a passport. The Chat with us feature is worthless as one just gets the run around and no solid answers. Started a ticket but then email received saying they did not understand what I needed and yet I was very clear with photo and description so just a waste of time trying to get this to work. Also saw limit of $40 shipping cost I could charge and I want to know what shipping company would ship a 49 lb. box 19"w x 19L x 13"h, $800 value, Adult Signature required at time of delivery for $40 from MN to LA If there is a shipping company who could do it for that, please let me know as our discounted rate was much more than that.

on TikTok · About 1 hour using the app
★★★★★
Shopify

Told Multifeeds had relationship with another 3rd party shipping app and could tell Google that even though we use a 3rd party shipping app, that yes Google we have shipping set up but after 2+ months of back/forth emails with Taylor from Multifeeds app, nothing got accomplished and Google still only finding our 10 product test group on Limited basis. We lost a lot of sales during that time. Our last email to Taylor had well thought out detailed questions from our IT guy and Taylor's response was basically I read your emails and let me know if I can be of further assistance, excuse me he didn't even answer a single question. Too bad as we would have been a long time customer.

Developer reply ·

Thank you for your review and I am really sorry for the frustration. There must have been some mis-communication along the way. I have sent you an email and hope that we can continue the discussion to sort it all out.

on Multifeed Google Shopping Feed · About 1 month using the app
★★★★★
Shopify

I do recommend this app as it does work well. When I contacted Easify Product Attachment with a question, very quick response from Lin. I'm glad I have this app installed on my Shopify store.

Developer reply ·

Thank you so much for your kind words and recommendation! We're thrilled to hear that Easify Product Attachments is working well for you and that you've had a positive experience with our support team. Providing quick responses and helpful assistance is a top priority for us, so it's fantastic to know that Lin was able to assist you promptly. We're grateful to have you as a valued user of our app, and we're here to support you every step of the way. If you ever have any further questions or need assistance, please don't hesitate to reach out. Thank you again for choosing our app for your Shopify store! Best regards, Easify Team.

on Easify Product Attachments · 3 months using the app