Remanence Colombia

Ha sido el mejor aliado para apoyar en comunicación en tiempo real con los clientes. También ha funcionado bastante bien para revisar qué temas han quedado inconclusos con clientes, hacerle seguimiento y acompañar al cliente hasta su compra.

We recently upgraded to the Plan Plus version of the app and have been very satisfied with the support I've received. Harry and Miles were particularly helpful, assisting us in resolving issues after installation. They patiently addressed all our questions and were genuinely committed to ensuring our site was perfect. However, I do have a suggestion for improvement: the Spanish interface could use some refinement. Some translations are incorrect, such as "save" being translated as "ahorrar" instead of "guardar," which can sometimes complicate navigation. Additionally, it would be great to have more options for customizing messages. Despite these minor issues, I wouldn't lower my rating for the app. Overall, the service is very good. The interface allows for theme adjustments and customizations, and in general, it works well. Plus, interactions with the support team are always cordial and efficient. I highly recommend this app and their support team!