Spacefish Army

How does this app have such high ratings except if they are fake? I've been struggling with it for over year with glitches and especially during the busiest time of year it completely failed. Instead of making the return process easier and hands free, I have been tripling my effort dealing with angry customers that never receive their automated communications and assume they are being ignored. Return App only kept saying they were all sent. This wasn't once or twice, this was with dozens of customers. It has also changed my settings without any notice or authorization several times. I have reached out to support +10 times and they only fix it temporarily while pretending there was never an issue to begin with. Never any price break on days/weeks that it doesn't work, only upselling a higher plan anytime I open the app. Complete waste of time and money.

I have been using this app for a few years now and the DigitalCoo support team have been real rockstars. I'm not going to lie, the set up was pretty rocky. It took months of back and forth for the app to function correctly on my site and because of that my first review was for only 2 stars. But since then this has been by far the best wholesale solution that I have found and they have been making a lot of helpful updates and new features along the way. I have a over 400 SKUs and over 300 clients with different pricing tiers all placing orders using the Quick Order Form with NET30 terms. Fantastic app!

Just started using Mappy but so far it's excellent! I need something tweaked and support fixed it in under 10 minutes. I'm impressed!