Mprint Signs & Design LLC

Id like to give this a good review but my initial experience hasn't been good. Everything glitches bad. Im a graphic designer who has worked with computers for over 30 years. This app is a total hassel. Ive been working with other apps for our website for 6 months. Trying to set print are and it keeps saying i have bleed on my file when it is saved without it. The app was so many bugs and glitches even upgrading to to $50 monthly plan. HORRIBLE HORRIBLE EXPERIENCE! NOTHING IS LIVE AFTER PRINT AREAS ARE SET. THE MAKE YOUR OWN PRINT AREA IS A TOTL NIGHTMARE! IT GLITCHES BAD AND DOESNT SAVE YOUR AREA. TOTALLY CHANGES YOUR AREA EVERY TIME YOU CHANGE SCREENS. NONE OF MY EDITS BECAME LIVE. No liking my experience so far. NOT WASTING ANOTHER SECOND ON GARBAGE APPS THAT WASTE OUR TIME BECAUSE THEY DONT WORK. We are sorry to see your 1-star rating. At Riaxe Product Designer, we strive to provide excellent service and ensure our customers’ satisfaction. However, we noticed that despite our repeated efforts to reach out via calls and emails to understand your concerns, we did not receive any response from you. We are eager to resolve any genuine issues you may have experienced. If you are indeed one of our customers, please share more details about your experience with us at help@riaxe-cloud.helpscoutapp.com. If this review was posted intentionally to defame us, good luck to you.

I just made a review and gave 2 stars stating that the app only allowed my to set a printable area of 200mmx200mm, they reached out and said it was fixed. Now that i try to reinstall the app, i cant. I click install and they never even programmed their page correctly to link to the install page. I gave them a second chance but they wasted that and my time. I dont have time to waste. These developers dont have it together. Hi Mprint Signs & Design LLC, We apologize for the confusion and any inconvenience caused. It seems there might be a misunderstanding, as we haven't received any communication from you at the support email we provided. As we mentioned earlier, the printable area is not limited to 200mmx200mm and can be adjusted to meet your specific requirements. Our app is functioning correctly, and we are continuously making updates to improve its performance. If you're willing to give us another chance, we'd be happy to set up a call and ensure the app works perfectly for your needs. Please reach out to us at info@scaleupprint.com so we can assist you further. Best regards, Team Scale-Up Print